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Associate Director
Customer Engagement
Posted on 8/25/2022
Remote • United States
Experience Level
Desired Skills
  • Bachelor's Degree and/or relevant experience
  • 5+ years of experience leading software development projects. Ideal candidates have experience at scrappy, fast-moving startups as well as more established companies operating at scale
  • Healthcare experience (revenue cycle a plus)
  • Expertise in technical implementations
  • Must have client-facing experience in an enterprise software and professional services or consulting environment
  • Project management experience that includes managing cross functional teams, designing and executing timelines, and managing individuals
  • Familiarity with agile methodologies
  • Strong written and verbal communication skills
  • Ability to identify options and suggest solutions to solve problems
  • Excellent organizational skills and the ability to conscientiously manage and follow up on multiple concurrent workstreams on tight deadlines
  • Proficiency with technical concepts and an ability to learn technical concepts quickly
  • Experience with JIRA, Confluence, Asana, and other project management tools
  • The anticipated salary range for this role is $100,000 - $130,000 + Equity. Variable may vary based on location, experience, and qualifications
  • Lead deployment implementation teams (pods) to drive the definition and execution of features and products
  • Manage 6 - 8 projects concurrently
  • Execute and complete project plans in Jira, identify and monitor issues, track risks and dependencies and ensure project plans are up to date at all times. Track and remove barriers to progress
  • Track progress and prepare status reports on a regular basis to the client and internal project team
  • Demonstrate flexibility and creative problem-solving to deliver to clients
  • Coordinate customer communications, prepare for external and internal project meetings, and run data to support project updates
  • Travel up to 25% annually
Desired Qualifications
  • PMP Certification is a plus
Healthcare Data Platform
Company Overview
Akasa's mission is to remedy the financial complexity crippling America through unified automation. The company is building a data-centric platform to simplify healthcare finances.
  • Flexible vacation policy.
  • Generous coverage for health, dental, and vision insurance.
  • Free membership to One Medical for you and your family.
  • Health FSA account.
  • Full employee coverage for life insurance.
  • 401K plan.
Company Core Values
  • Commit to Excellence.
  • Lead With Empathy.
  • Build Trust.
  • Be Brave.
  • Empower Yourself & Others.
  • Play the Team.