Asset Operations Manager

Job Description Summary

This asset operations manager role in Fleet Support Asset Data & Systems team is responsible for the management of the external customer asset data. This includes leading a team of contractors responsible for executing engine data operations. The role is also responsible for increasing our external data footprint working closely with digital technology teams, airline customers, and other partners to find new solutions and processes that benefit GE and our customers and enable expanded customer self-serve for all customers. This role will impact approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Guided by commercial practices and policies that may be shaped by the role. Has control/influence over asset system priorities. High levels of Commercial judgement are required to achieve outcomes required.

Job Description

Roles and Responsibilities:

• Manages the operational processes and standard operating procedure on new engine creation and asset integration process into our 24/7 diagnostics monitoring
• Manages internal & external customer inquiries on asset data
• Drive asset process improvement through process and/or asset digital solutions
• Drives initiatives to improve the effectiveness of the Product Management function and interfaces with other functions to provide effective coordination of metrics, dashboards, functional processes, and cross-functional initiative coordination.
• Developing specialized knowledge of latest commercial developments in own area and communication skills to influence others. Contributes towards strategy and policy development, and ensure delivery within area of responsibility.
• Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market
• Uses judgment to make decisions or solve moderately complex tasks or problems within projects, product lines, markets, sales processes, campaigns or customers. Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to arrive at decisions.
• Acts as a resource for colleagues with less experience. May lead small projects with moderate risks and resource requirements. Explains difficult or sensitive information; works to build consensus. Developing persuasion skills required to influence others on topics within field.

Basic Qualifications:

Minimum Bachelor's degree from an accredited university or college.

Minimum of 5 additional years of experience in engineering, data operations, or commercial operations is required. Airline & Aviation operations knowledge and airline/engine/aircraft data experience is beneficial.

Desired Characteristics:

• Strong oral and written communication skills
• Demonstrated ability to lead, collaborate and influence across the matrix
• Strong interpersonal and leadership skills
• Demonstrated ability to analyze and resolve problems
• Demonstrated ability to create strategic plans and execute on them
• Demonstrated ability to lead programs / projects
• Understanding of current digital technologies and their application
• Ability to document, plan, market, and execute programs
• Established project management skills

Additional Information