Full-Time

Conversions Project Manager

Confirmed live in the last 24 hours

First American

First American

10,001+ employees

Provides title insurance and real estate services

Compensation Overview

$75.4k - $125.6kAnnually

Senior

Remote in USA

Category
Project Management
Business & Strategy
Required Skills
Word/Pages/Docs
Risk Management
Customer Service
Excel/Numbers/Sheets
Requirements
  • Bachelor’s degree of equivalent combination of education and experience
  • 6-8 years of directly related experience
  • Able to evaluate Change Management scope of project
  • Leadership skills with ability to build consensus among disparate groups
  • Ability to manage multiple clients and projects/tasks simultaneously
  • Strong customer service skills
  • Strong internal communication skills including ability to work with various departments such as Sales, IT, Training, Marketing and Support
  • Strong background in Mortgage, or related industry
  • Strong knowledge of department operating systems/applications and software/applications that integrate with those systems
  • Familiar with a variety of the field’s concepts, practices and procedures
  • Strong interpersonal, relationship-building and teamwork skills
  • Able to translate and communicate technical information to a nontechnical audience
  • Self-motivated; self-starter
  • Proficient in Microsoft Word, Excel and PowerPoint
Responsibilities
  • Drives effective conversion processes. Builds and sustains client relationships during the conversion phase.
  • Collaborates with management and internal teams to identify conversion needs and ensure appropriate follow up.
  • Ensures accurate communication is disseminated across all stakeholders including internal teams, external partners
  • Has responsibility throughout the onboarding cycle including planning, setup, execution and management of assigned projects.
  • Responsible for the initial system setup and provides troubleshooting support during the testing and conversion phase.
  • Provides the highest levels of professional customer service throughout the project lifecycle.
  • Conducts online meetings/conference calls to orient a new employee or customer, present new functionality, perform training and collaborate with clients about concerns.
  • Develops conversion plans which include timelines and metrics for communication, marketing and training activities.
  • Creates and maintains a “source of truth” for impacted groups with respect to all value-added products and services available.
  • Works closely with end user/client to understand and prioritize business goals and information needs related to the conversion/project.
  • Accomplishes objectives, identifies and addresses future concepts, and implements best practices.
  • Uses skills as a seasoned, experienced professional with a full understanding of industry practices and established policies and procedures
  • Troubleshoots a wide variety of complex problems and identifies solutions within broad application of functional expertise
  • Removes barriers to project success
  • Provides risk management and issue resolution
  • Errors will have significant business and financial impact
  • No formal responsibility for the supervision of others but may provide functional advice or training to less experienced team members
  • Works independently with supervisory consultation
  • Ability to establish and maintain effective working relationships at the senior management level across functional groups and business units

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process from any device. First American stands out from competitors by offering a comprehensive range of services that include mortgage lender solutions, real estate data solutions, home warranty products, and trust services, all under one roof. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Company Size

10,001+

Company Stage

N/A

Total Funding

$800.2M

Headquarters

Santa Ana, California

Founded

1889

Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of Mother Lode expands First American's market share in California.
  • Docutech purchase boosts First American's digital mortgage revenue by 38%.
  • Growing fintech trends align with First American's digital transformation strategy.

What critics are saying

  • Data breach allegations could harm First American's reputation and lead to legal issues.
  • Integration of Mother Lode may face challenges and financial risks.
  • Dependence on digital transformation poses risks if technology advances rapidly.

What makes First American unique

  • First American offers comprehensive title insurance and settlement services nationwide.
  • The company provides a vast database of over 5.5 billion document images.
  • First American's digital platform, myFirstAm®, enhances real estate transaction efficiency.

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Benefits

401k matching

Health, vision, dental insurance

Professional development

Company News

Finsmes
Jun 7th, 2022
Knock Closes $220M Funding Round

Knock, a New York-based fintech company focused on improving the experience of homebuyers, raised $220M in funding. The round was led by Foundry Group with participation from Greycroft, RRE, First American Financials venture arm Parker89, Company Ventures, Second Century Ventures, M. Night Shyamalan and Kevin Ryan. In conjunction with the funding, Ian Sigalow, Co-Founder and Managing Partner [] The post Knock Closes $220M Funding Round appeared first on FinSMEs.

Business Wire
May 3rd, 2022
First American Announces Completion Of Acquisition Of Mother Lode Holding Company And Its Operating Subsidiaries

SANTA ANA, Calif.--(BUSINESS WIRE)--First American Financial Corporation (NYSE: FAF), a premier provider of title, settlement and risk solutions for real estate transactions and the leader in the digital transformation of its industry, announced today the completion of First American’s acquisition of Mother Lode Holding Company, a California-based provider of title insurance, underwriting and escrow services for residential and commercial real estate transactions with 17 operating subsidiaries

PR Newswire
Mar 10th, 2022
Roofstock raises $240M at $1.9B valuation to expand access to real estate investing

/PRNewswire/ -- Roofstock, the leading end-to-end online platform for single-family rental (SFR) investing, today announced it closed a $240 million Series E...

Business Wire
Jan 26th, 2022
Polly Raises $37 Million in Series B Funding to Modernize Capital Markets

Polly™, the SaaS technology company transforming the mortgage capital markets, today announced it has raised $37 million in Series B funding, bringing

HousingWire
Oct 22nd, 2020
Docutech purchase drives First American information revenue up 38%

First American moved toward a digital mortgage with its purchase of mortgage tech firm Docutech. Now, that purchase is driving up the company’s revenues.