Full-Time

Onsite Technical Support

Posted on 5/23/2024

Designit

Designit

1,001-5,000 employees

Provides experience innovation solutions for businesses

Consulting

Compensation Overview

$58k - $60kAnnually

Mid

San Jose, CA, USA

Required Skills
Microsoft Azure
Communications
Requirements
  • Bachelor’s Degree in IT, engineering, or related field, or equivalent combination of education and experience.
  • 3+ years of related experience in IT and/or AV Support roles, with a strong preference for in-person customer-facing experience.
  • Hands-on experience in supporting products such as Windows, Azure, Office 365 suite, Teams, Surface, etc.
  • Experience with AV Systems like Logitech, Extron, Crestron is preferred but not required.
  • Fluency in English and proficiency in the primary local language of the site you are supporting.
  • Onsite at Microsoft experience center
Responsibilities
  • Provide onsite smart hands support for the core network and compute infrastructure at the experience centers.
  • Manage technical oversight and support for onsite experiences and demos.
  • Engage in Azure Identity and Access Management for local Azure Sub Resource level administration.
  • Operate and maintain audio-visual systems within the experience centers, assisting with coordination of repairs and preventive maintenance.
  • Support presenters and attendees during events, ensuring high-level technical support and coordination.
  • Act as a lead to coordinate the team’s work intake, prioritization, escalations, and communications.

Designit, a Wipro company, specializes in experience innovation, offering bespoke solutions for businesses through strategy, design, marketing, and technology. They drive positive change and build competitive advantage, delivering innovative solutions to complex client problems for companies such as BMW, Kraft-Heinz, and Microsoft, utilizing a combination of strategy, design, marketing, and technology.

Company Stage

M&A

Total Funding

N/A

Headquarters

København, Denmark

Founded

1991

Growth & Insights
Headcount

6 month growth

8%

1 year growth

25%

2 year growth

54%

Benefits

Health, vision, & dental insurance

FSAs

Discounts on pet insurance

PTO

Paid holidays

Remote work flexibility