Full-Time
Manager – Selling Floor & Service Experience
Nordstrom
10,001+ employees
Retailer offering clothing and accessories
No salary listed
Junior, Mid
Chattanooga, TN, USA
- 1+ years of successful retail management experience
- The ability to develop and maintain productive relationships with store manager, area/regional manager, and other leaders
- Exceptional customer service skills and a passion to inspire others to deliver outstanding service
- Dynamic leadership skills and a proven ability to motivate and develop future leaders
- A proven track record of using key metrics to identify opportunities and drive business
- Effective communication skills
- The ability to work a flexible schedule based on business needs, including evenings and weekends
- Drive store volume through the support and education of Service Experience initiatives such as the Nordstrom Rewards program and the sale of gift cards
- Recruit, hire, train, develop and motivate your team – their success is your success
- Support your team as they educate and assist employees on tools, processes and systems that will enhance our customers’ shopping experience as well as increase sales
- Create a solid business plan that enables your team to work together to meet service and sales goals
- Support the success of your department by driving continuous improvements
Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and online platforms where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of personal growth and leadership among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.
Company Size
10,001+
Company Stage
N/A
Total Funding
$16M
Headquarters
Seattle, Washington
Founded
N/A
Simplify's Take
What believers are saying
- Return to San Francisco offers a chance to engage tech-savvy consumers with advanced retail.
- Half Yearly Sale meets consumer demand for value-driven shopping amid economic uncertainties.
- Dapper Boi partnership aligns with younger consumers' interest in gender-neutral clothing.
What critics are saying
- Closure of Westfield Mall location suggests challenges in urban profitability and brand presence.
- Investigation into potential securities fraud could harm Nordstrom's reputation and investor trust.
- Retirement of Brand PR Director may disrupt Nordstrom's brand communication strategies.
What makes Nordstrom unique
- Nordstrom's partnership with Dapper Boi taps into the growing all-gender fashion trend.
- Exclusive Tory Burch shoe collection enhances Nordstrom's appeal through unique brand collaborations.
- New Balance pop-up shop at NYC Flagship store boosts experiential retail offerings.
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Benefits
Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company News
Nordstrom closed its Westfield Mall location in August 2023 after nearly 35 years in downtown SF
The good news is that Nordstrom just launched its huge Half Yearly Sale with discounts of up to 60% off styles from Vince, Rag & Bone, and even AllSaints, including this particularly snazzy knit polo.
Nordstrom has opened a limited-time New Balance pop-up shop at its NYC Flagship store.
However, in 1975, Nordstrom purchased three retail stores owned by Northern Commercial Company, which did sell tires.
Jake Wilson was promoted to director of asset protection operations at Nordstrom.