Job Description:

Role Summary/Purpose:

The role of a Practice Development Manager is to make in person and virtual visits to sell healthcare related providers in their respective practice specialties (Dental, Vet, Cosmetic, Ophthalmology and selected Specialty Industries) on the benefits of CareCredit so that they will in turn drive product engagement in their practices to accomplish/exceed credit goals within the assigned territory of: South West Minneapolis Suburbs and Minnesota region including Mankato and Sioux Falls, SD

Essential Responsibilities:

• Build strong working relationships to effectively understand and address opportunities for growing sales in within an assigned territory
• Strategically plan, organize, prioritize and independently manage book of business to meet/exceed revenue and application goals
• Develop long term client relationships with physician offices, assist them to identify and capitalize on growth opportunities while satisfying customer needs and sales requirements of CareCredit
• Engage, in-person (and on occasion virtually), with office staff and doctors/owners to ensure clear understanding of the CareCredit program and successfully implement action plans for increased usage of the CareCredit suite of financial products
• Lead sales strategy and manage budget for assigned territory as part of a broader regional team
• Utilize identified sales strategies - including prioritization, diagnosis and treatment during provider visits and calls to achieve results; document all activity in Salesforce (is this about what the PDM does?  If so, I think we should update to make it clearer about the need to influence providers)
• Maintain knowledge and understanding of all Synchrony/Health & Wellness products, offerings technological partnerships, current rates and compliance requirements to support the usage within the assigned market
• Meet/exceed additional performance measurements and KPI expectations based on provider visit reaction, territory management, industry segmentation, and visit goals
• Set business goals to both forecast and meet sales and credit application performance required for assigned territory
• Assist with the commercialization of provider Point of Sale (POS) initiatives and products within assigned territory
• Partner with industry account/product representatives, key opinion leaders and technology experts to effectively drive adoption and utilization
• Safely and securely manage company car and digital assets (laptop, tablet, cell phone)
• Perform other duties, special projects, and attend industry/association trade shows as assigned

Qualifications/Requirements:

• A minimum of 3 years sales experience including 1+ years of consultative sales experience
• Ability to travel daily locally and up to 50% of time with overnight travel

Desired Characteristics:

• Ideal candidate will reside in or within 30 miles of territory
• BA or BS degree
• Bilingual (Spanish)
• Advanced computer skills including Microsoft Word, Microsoft Excel, MS PowerPoint, MS Outlook
• Outside sales experience
• Business travel & expense budgeting knowledge
• Sales experience in the medical or dental industry.
• Solution-oriented, consultive, value-based selling experience
• Medical sales / marketing experience.
• Executive sales, account management, and assigned-territory routing experience.
• Experience using a CRM tool such as Salesforce
• Private label credit card and marketing experience
• Strong finance business/industry acumen
• Knowledge of customer financial drivers/needs.
• Openness to coaching and ability to learn quickly.
• Customer focused mind set with ability to respond quickly to customer needs.
• Exceptional interpersonal communication skills (written, oral, non-verbal)

Grade/Level: 10

The salary range for this position is 65,000.00 - 130,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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