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Full-Time

Director – Customer Strategy

Confirmed live in the last 24 hours

Databook

Databook

51-200 employees

AI-driven Strategic Relationship Management platform

AI & Machine Learning
Data & Analytics

Compensation Overview

$150kAnnually

+ Bonus + Commission + Equity

Senior, Expert

Palo Alto, CA, USA + 1 more

Category
Project Management
Strategy Development
Business & Strategy
Required Skills
Sales
Requirements
  • 5-7 years of relevant experience across customer success, consulting, and/or enterprise sales with at least 2 years of management experience
  • Excellent customer-facing skills backed with demonstrated problem-solving and analytical mindset
  • Strong understanding of the enterprise Go-To-Market sales ecosystem and the different roles and responsibilities of each stakeholder
  • Demonstrated ability to run multiple engagements in parallel and ability to form strong and lasting relationships with key stakeholders, both external and internal
  • Strong familiarity with income statements and financial metrics
  • Collaborative mentality by prioritizing ‘we’ and not focusing on ‘me’
Responsibilities
  • Lead a team of Managers and Consultants overseeing a portfolio of clients as a senior-level stakeholder to drive customer success outcomes
  • Work alongside the C-level sales leaders within accounts to create data-driven solutions for supercharging sales
  • Help to define a data-driven approach to customer success and management to drive account growth as well as employee development
  • Collaborate with Customer Value leadership to drive growth and scalability through ongoing internal Databook projects and initiatives
  • Collaborate with internal Databook stakeholders to achieve agreed-upon sales targets and outcomes consistently and on time
  • Provide mentoring and coaching to develop team members and support career growth

Databook Labs offers a rewarding work environment for employees interested in AI and NLP, focusing on Strategic Relationship Management solutions for large B2B sales teams. The company's use of extensive market and financial data to drive actionable sales strategies signifies a commitment to technological growth and expertise. With a clear merge of technology and practical business solutions, this workforce thrives in both teamwork and innovation, making it a fertile ground for professionals looking to impact the B2B sector significantly.

Company Stage

Series B

Total Funding

$71M

Headquarters

Palo Alto, California

Founded

2017

Growth & Insights
Headcount

6 month growth

-6%

1 year growth

-31%

2 year growth

-19%

Benefits

Competitive salary with bonus

Equity

Medical, Dental and Vision care contributions

401k Retirement Plan

4 weeks vacation plus holidays

Employee referral bonus program

$500 learning stipend to spend on books, courses or other training materials that help you develop skills relevant to your role or professional development

Complimentary subscription to Masterclass

Budget for home office equipment