AWS Infrastructure Engineer

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This role will work a hybrid schedule coming into the Columbus, Ohio office 2 days per week on Mondays & Wednesdays.

Position Summary

We are seeking an AWS Infrastructure Engineer to join a cloud platform engineering team responsible for building, automating, securing, and supporting AWS infrastructure used by enterprise application teams.

This role is grounded in the standard work performed by an AWS cloud platform engineering team, including AWS workload-account and sandbox provisioning, infrastructure-as-code and deployment automation, platform API and serverless engineering, observability, security remediation, AI infrastructure enablement, and operational/on-call ownership.

The ideal candidate is a hands-on infrastructure engineer who can partner with application teams, architecture, security, FinOps, and operations teams to deliver reliable AWS platform capabilities while improving automation, guardrails, and supportability across the environment.

Key Responsibilities

• Build, configure, and support AWS workload accounts, classic accounts, sandbox environments, shared infrastructure, and application platform services across development, test, and production use cases.

• Develop, maintain, and troubleshoot AWS infrastructure-as-code and deployment automation using AWS CDK, GitHub Actions, Harness, Python, Go, TypeScript, or similar engineering tools.

• Engineer and support core AWS platform components such as Lambda, Step Functions, S3, KMS and customer-managed keys, EventBridge, API Gateway, CloudWatch, WAF, IAM, and related platform services.

• Improve AWS security posture through workload-account guardrails, IAM and least-privilege access patterns, OIDC and workload identity, tagging, policy controls, vulnerability remediation, and collaboration with security and compliance stakeholders.

• Support observability and operational visibility for AWS workloads through logging, telemetry, dashboards, alerting, and integrations with enterprise platforms such as Splunk, Cribl, New Relic, or comparable services.

• Contribute to AWS AI infrastructure initiatives.

• Troubleshoot production issues related to account provisioning, identity, security controls, logging, monitoring, deployment pipelines, AWS service configuration, and resource lifecycle, and drive issues through to resolution.

• Participate in AWS on-call and incident rotations, including incident response, change implementation, validation, operational communications, and platform reliability improvements.

• Contribute to modernization, migration, and platform-improvement efforts by breaking down work, refining implementation approaches, documenting reusable patterns, and helping create scalable solutions for repeated engineering needs.

Required Qualifications

• Experience engineering and supporting AWS infrastructure in an enterprise environment, including AWS accounts, IAM, networking, security, logging, monitoring, serverless services, and shared platform components.

• Experience with infrastructure-as-code, automated deployment pipelines, and software-based cloud operations using AWS CDK, Terraform, CloudFormation, or comparable tools.

• Strong troubleshooting skills across infrastructure, access, connectivity, logging, monitoring, deployment, and AWS service workflows.

• Experience implementing or supporting secure access patterns such as least-privilege IAM, federated credentials, OIDC/workload identity, customer-managed keys, tagging, and policy guardrails.

• Ability to work directly with application teams and cross-functional partners to understand requirements, guide implementation decisions, and deliver practical infrastructure solutions.

• Ability to manage work in a structured way across testing, change control, implementation tasks, production validation, documentation, and operational follow-through.

Preferred Qualifications

• Experience with AWS CDK reusable constructs, AWS Organizations, workload-account automation, Harness, GitHub Actions, or ServiceNow-integrated platform workflows.

• Experience with Amazon Bedrock, AgentCore, serverless platform engineering, event-driven architectures, or enterprise AI infrastructure.

• Experience with AWS observability and operational tooling, including CloudWatch, Splunk, Cribl, New Relic, Prometheus/Grafana, or comparable platforms.

• Familiarity with EKS/Kubernetes, cross-account AWS patterns, policy-as-code, vulnerability management, compliance requirements, or regulated-environment expectations for cloud platform engineering work.

• Experience participating in an on-call rotation for cloud infrastructure or platform operations.

#LI-AC1

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Technology Engineer, you’ll deliver standard and custom supportable technology products based on Nationwide’s architectural standards, technology roadmaps, industry trends, and business requirements. You’ll focus on collaboration, data, systems, storage, middleware, network, security, and contact center technology products. You’ll also be accountable for the operational aspects and management of these products according to business requirements and defined service level agreements (SLAs).

Job Description

Key Responsibilities:

• Creates and implements standard builds and templates for all technology platforms.

• Drives requirements to meet current and future needs, tracks and reports capacity postures.

• Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.

• Analyzes reports and delivery recommendations to remediate capacity issues.

• Implements capacity enhancements.

• Designs standard and custom technology solutions for business partner projects, including pre-production testing, performance tuning, handoffs, and certification.

• Delivers technology and product optimization, migrations and management, including technology and product design, planning, power, and environmental management.

• Collaborates with others to develop meaningful metrics that drive fact-based decisions on a given product/environment/solution.

• Conducts proactive system maintenance, disaster recovery planning, data backup and recovery as well as inventory, configuration and utility product management.

• Executes production engineering processes, incident management, root cause analysis, problem management, change management, release management, and knowledge management.

• Provides production support for all technology platforms.

• Provides oversight for technical labs and development environments.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to a Technology Engineering Manager or Technology Product Manager.

Typical Skills and Experiences:

Education: Undergraduate studies in computer science, management information systems, or a related field are preferred.

License/Certification/Designation: Technology certifications or designations are not required, but encouraged (i.e.: AWS, Azure, scripting and development languages, delivery methods, security).

Experience: Four or more years of experience with moderately complex integrated solutions and an ability to develop and modify existing solutions for specialized needs. Experience with automation of solution configuration and deployment and with system management processes and tools. Experience with concepts and solutions: IaaS, PaaS, SaaS and package solutions.

Knowledge, Abilities and Skills: Strong communication skills, knowledge of planning, management and execution of Accelerated Solutions Delivery framework, Information Security acumen. Ability to influence, negotiate, and set priorities are needed. Insurance or financial services industry knowledge is a plus.

Other criteria, including leadership skills, competencies and experiences, may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Exempt (Not Eligible)

Working Conditions: Hybrid to normal office environment. Some travel may be required.

ADA:  The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Specialist, Technology Engineer - 777305 : $95,500.00-$177,500.00The expected starting salary range for Specialist, Technology Engineer - 777305 : $95,500.00 - $143,500.00