ION Trading Systems Support Specialist

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Role Summary:

This new position will be responsible for delivering solutions to the Rates and Credit business, supporting both cash and derivatives execution flow globally connected to 30+ exchanges which provide real-time trades and market data. The candidate must have extensive experience working in ION technology such as MMI/Sysadmin, front Office trading systems, STP, Pricing and Risk Management, Operations and TRACE reporting.

Responsibilities:

• The Front Office Solutions group is responsible for integrating, developing, and supporting the firm’s electronic trading and pricing platforms, CRM system, and straight through trade processing infrastructure.

• The group consists of a team of developers and support staff that deliver solutions through proprietary development and the integration of third-party applications.

• We are working on a new generation trade processing and reporting solutions to support all Fixed Income products.

• The team is responsible for delivering solutions to the Rates and Credit businesses supporting both cash and derivatives execution flows globally.

• This is a real time trade processing system that handles activities like trade and position management, risk management, fees and commissions, market processing and reporting. Our systems connect to 30+ exchanges globally to provide real-time trades and market data.

Required Skills:

• 8+ years of application development experience in developing distributed mission-critical Trading or Transactional Analytics systems based on core Java and Java EE.

• Working knowledge of databases and hands-on experience in UNIX/Linux environment

• ION technologies experience is a must, familiarity with ION API component installation and configuration

• Extensive experience working in ION technology MMI/SysAdmin and Front Office trading systems and processes, Pricing and Risk Management

• Extensive experience in managing the D2D/ D2C gateways, Market connectivity and resolving client/trader queries.

• Working experience in ION API Java development and interface with ION Sysadmin and MMI.

• Experience developing multi-threaded, low latency applications in the Fixed Income space, particularly in rates and credit domain is a big plus.

• Experience designing and developing enterprise grade software.

• Good knowledge of test-driven development and experience using agile development practices. Knowledge and appreciation of automated unit testing

• Engage with the trading and sales desks to provide support for all aspects of pre and post trade execution

• Act as the support contact for internal and external clients.

• Review issues with the client to establish the true source of the problem (i.e., a software issue or configuration/ set-up error)

• Interface with senior support and development personnel to recommend solutions and initiate corrective actions.

• Exercise sound judgment while problem solving client issues and implement resolutions in a timely manner.

• Troubleshoot application and data related errors

• Manage trading system enhancement projects across internal stakeholders (such as Compliance, Operations, and Technology teams) and vendor platforms.

• Act as a liaison for the trading desk with other internal teams (including Operations, Compliance, Client Onboarding, and Legal) and external vendor platforms.

• Maintain functional documentation of trading systems and vendor platforms for handling production support issues, facilitating on-boarding, and implementing enhancement projects.

• Functional requirements gathering and act as a business analyst in conjunction with Asset Class representatives and associated IT/Operations teams

• Assist with coordination and execution of implementations of the system across global sites.

• Work closely with the associated Development Manager to schedule deliveries, set timelines and coordinate deliverables.

• Assist with training and configuration of new users on the system.

• Manage, and in various cases, execute testing phases for deliverables including associated support and coordination across various stakeholder groups.

• Develop an expert-level understanding of major global and local systems

Education & Certifications:

• Bachelors’ degree in Business Manager or Admi, Finance or Technology related fields or Equivalent work experience is equally preferable.

Other Qualifications: 

• As per MUFG’s Location & Return to Office Strategy policy, must work onsite for 4 days and 1 day remotely out of our 1221 Avenue of the Americas, New York, NY office.  

The typical base pay range for this role is between $134K - $165K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.                                                                                            

MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.