Senior Program Manager
Research
Posted on 3/27/2024
INACTIVE
Circle

1,001-5,000 employees

Platform for businesses to accept payments and send payouts
Company Overview
Circle's mission is to raise global economic prosperity through programmable internet commerce. The company is a global financial technology firm that’s at the center of digital currency innovation and open financial infrastructure.
Financial Services
Crypto & Web3

Company Stage

Seed

Total Funding

$1.2B

Founded

2013

Headquarters

,

Growth & Insights
Headcount

6 month growth

4%

1 year growth

25%

2 year growth

101%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
UI/UX Design
Communications
Management
CategoriesNew
Product Research
Product
Requirements
  • 7+ years of research and participant management experience in an applied research setting
  • Executing operational programs and leading them end-to-end while scaling for growth
  • Building relationships with peers and senior stakeholders and collaborating with cross-functional teams across multiple locations
  • Owning, building, maintaining and executing participant recruiting
  • Communication skills for interacting with and influencing researchers, cross functional stakeholders, senior management, and external partners with the experience adapting communication style to suit different audiences
  • Collaborate extensively with researchers and cross-functional stakeholders to drive business impact
  • Ability to handle complex information and adapt to a changing environment
  • Research mentorship and guidance for fellow researchers, designers, and product management peers
  • Own metrics and reporting for scheduling cycle times and candidate experience
  • Experience working with finance, procurement and external vendors
  • Experience working in vendor management
  • Bachelors, masters or related experience
Responsibilities
  • Defining and managing initiatives that improve team efficiency and impact, establishing operational systems and outcomes
  • Building our user research culture
  • Identifying and partner with stakeholders on internal processes, templates, and guidelines to improve research team optimization and documentation
  • Supporting research planning by collaborating with researchers and cross functional teams
  • Providing approaches that meet team needs in recruiting target audience
  • Working with other cross functional teams to establish and maintain participant database and pools for research
  • Establishing recruiting best practices and frameworks that guide reaching out to the right audience
  • Acting as a thought leader in the domain of research ops management
  • Contributing to a growing UX org, helping install best practices and processes as we scale, and filling out our product squads' research toolbox with methodologies.