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Social Media Marketing Community Coordinator
Posted on 7/11/2022
INACTIVE
Locations
Seattle, WA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Marketing
Social Media
Writing
Requirements
  • Bachelor's Degree in marketing, communications or related field, preferred
  • 1+ years of professional community and/or social media experience required
  • 1+ years of experience writing social media copy
  • Experience using social listening tools to gauge conversation (Simply Measured, Sysomos, Netbase, etc.) and scheduling/posting tools (Hootsuite, Sprout, Sprinklr), preferred
  • Strong command of MS Office applications, required
  • Knowledge and confidence to develop and communicate a point of view
  • Creative thinker who is always looking for new ways to interact with our audience to illustrate how we Run Happy
  • Excellent verbal and written communication skills, demonstrating effective listening through concise, clear verbal and written communication
  • Keen attention to detail in planning, organization and execution of tasks, while still seeing the big picture and understanding how all the pieces fit together and affect one another
  • Demonstration of innovation and initiative - always looking at improving our products and processes while also displaying a willingness to dive into the details and help wherever necessary
  • Passionate participation in Brooks' sports activities a plus, overridden by the ability to understand and empathize with the runner to develop loyal, engaging relationships with our customers and the Brooks community
  • Embraces and lives the Brooks values - Strong understanding of the runner and needs of the runner!
Responsibilities
  • Identify and connect with fans, super users, influencers and advocates to increase reach and engagement
  • Connect with the Brooks audience by managing communities on branded social properties (Instagram, Facebook, Twitter, YouTube, Pinterest, etc.)
  • Assist Manager with the execution of our social media strategy to grow engagement, increase exposure and mitigate risk
  • Grow your ability to find themes and monitor conversations across social media and respond to comments across multiple platforms
  • Pull reports through social listening tools to inform product decisions and community health
  • Learn the Brooks brand voice and support Senior Manager and Community Specialist on responding to escalation and flagging key trends, both industry wide and product specific
  • Assist with generating insights, pulling data and providing recommendations to optimize community management through reporting
  • Keep up to date on social media platforms, tools and technologies and share relevant new trends with the broader team
Brooks Running

1,001-5,000 employees

Running shoes and apparel
Company Overview
Brooks Running's goals are simple: everyone who wants to run feels welcome to run, and everyone who runs has a place to do it. They're working toward meaningful change the same way we run — by tapping into the limitless positivity of the run and then putting one foot in front of the other.
Benefits
  • Comprehensive medical and dental coverage
  • PPO and high deductible health plan options
  • Life insurance
  • 401(k) with company match
  • Generous paid time off
  • 10 paid holidays + your birthday
  • Parental leave
Company Values
  • The run is who we are
  • Running is a gift. Run happy.
  • The run is a limitless source of positive energy
  • We do one thing: build great running gear
  • We’re obsessed with the body in motion
  • We sweat every detail
  • We’re runners, too