Life Sciences Technical Solutions Architect

• Solution Design and Win

• Support Commercial organization to inbound client prospects to understand customer’s vision and design ideal program solution.

• Manage bid process, from curation through delivery, ensuring and gaining input and buy in from relevant stakeholders including Finance, Operations, Commercial, Tech, etc.

• Instill masterful commercial storytelling throughout communications with customers, to focus on quality and partnership at all stages of the solutioning process.

• Attend early sales and project planning meetings with client representatives, Welocalize business and project management owners and support selling process through win.

• Assess client needs utilizing existing program implementations and market best practices to design winning solutions and commercial models for current and future customers.

• Ideate as required with stakeholders and implementations teams to build new production models in rapidly evolving business context.

• In partnership with Operational leaders, craft a quality assurance and program structure proposal for each customer that surprise and delight buyers.

• Guide current and future customers and partners toward a tangible data-driven outcomes and an aligned vision using Welocalize offerings, products, and help customers envision integrating Welocalize offerings into their processes and requirements seamlessly.

• Solutions and Market Strategy

• Support Project Managers / Functional Managers through implementation, to reinforce fidelity to customer requirements.

• Representing client requirements into Welocalize‘s Product roadmap and engineering implementations through development of business requirements, generating product ideas.

• Representing Welocalize within industry forums and attending conferences as needed.

• Take responsibility for mentoring junior members of the team, providing training and support to the production team, and supporting the Sales team as equal trusted partners.

• As required by customers, collaborate with other teams to develop, measure and report pre-defined cost and savings efforts for production, in other words, solution production efficiencies for the benefit of both Welocalize and customers.

Relevant Skills

• A good understanding of the overall Multilingual, AI / ML solutions and services business (outside of engineering) and the company strategy.

• Ability to manage multiple proposals and projects in tight turnaround and rapid deadlines. Managing tasks and collaboration with flexibility and urgency across a global team.

• Experience in pre-sales or post-sales role with external clients across various industry markets.

• Excellent writing and communication skills, with the ability to communicate and (as needed) demonstrate complex multilingual services concepts to a wide range of audiences.

• Strong interpersonal skills: teamwork, able to learn new skills quickly, excellent written and verbal communication skills.

• Good organization, prioritization and time management skills.

• Excellent interpersonal skills in a culturally diverse environment.

• Able to clearly communicate detailed information both verbally and in a well written document.

• Flexibility and ability to learn new technologies.