Compensation Overview

Salary Range: 70000 to 90000 (Currency: USD) (Pay period: per-year-salary)

Primary Responsibilities

• Fully understand and be able to explain Cyber Cat Risk modeling software products to clients, as well as articulate use cases. 
• Lead training and onboarding for multiple cyber insurance clients with a focus on cyber accumulation and cyber cat risk as well as single risk underwriting
• Collaborate with other functions to deliver excellent results for clients and ensure high client retention
• Understand client stakeholders and processes
• Understand business workflow and where CyberCube fits in
• Work closely with Product and Analytics teams, acting as the voice of the client
• Maintain customer health tracking / Hubspot (Customer Relationship Management software) records for accounts
• Help create and maintain comprehensive documentation for our internal tools
• Manage escalation points in product / service delivery
• Obtaining feedback from client

Primary Objectives

• Become a Subject Matter Expert resource for clients and other team members.
• Act as an ambassador for CyberCube Analytics in engaging the insurance market
• Provide practical advice and insight to enable clients to maximize utility of software
• Successfully enable a team of client facing professionals

Critical Skills

• Knowledge of analytics use cases in cyber insurance accumulation and underwriting
• Understanding of the role of analytics in insurance 
• Highly effective communication and influencing skills, both written and verbal
• Demonstrated ability in client account management and relationship/network building with the ability to balance multiple priorities, both independently and collaboratively as needed
• Broad technical knowledge of cyber security issues
• Ability to clearly communicate complex ideas with clarity
• Able to solve complex and novel problems through a structured approach, intellectual rigor, and attention to detail
• Expert with MS Office applications including Excel and Powerpoint, and experience with collaboration software tools. 

Qualifications

• Minimum of 2 years work experience preferably within cyber underwriting or other related insurance background
• Experience in analytical modeling beneficial
• Foundational technical knowledge of cyber security issues beneficial
• Strong awareness of commercial insurance issues including cyber risk insurance
• Highly effective communication and influencing skills, both written and verbal
• Demonstrated ability in client account management and relationship/network building
• Technical presentation skills
• High level of professional integrity and commitment to execution of deliverables
• Minimum Bachelor’s degree education

Work Environment

• As a start-up there will be a lot of work flexibility, including standard global work from home day, and hybrid home / office working model
• Up to 20% travel can be expected, primarily to USA/UK depending on where the candidate is located
• Opportunity to participate in a global secondment program at one of our many offices across San Francisco, Chicago, New York, London, and Tallinn 
• Regular in-person social events, monthly office lunches, and the occasional Zoom social!
• Amazing company culture with a leadership supported mentorship program available upon request

Why You’ll Love it Here

• Play an instrumental role in reshaping one of the oldest industries in the world
• Competitive salary and unlimited PTO
• Meaningful early-stage equity
• Generous healthcare benefits with medical, dental and vision coverage
• Monthly catered lunches and happy hours
• Company-paid learning and development assistance
• Flexible working hours and ability to work remotely
• Opportunity to participate in a secondment program 
• Dependant care assistance plan 
• Company-supported mentorship program
• Grow in a collaborative, respectful, and empathetic culture