Full-Time

Associate – Strategy & Operations

Posted on 10/8/2024

Headway

Headway

1,001-5,000 employees

Connects patients with affordable therapy providers

Compensation Overview

$84k - $105k/yr

Junior, Mid

Remote in USA

Option to work from offices in New York City and San Francisco.

Category
Project Management
Strategy Development
Business & Strategy
Required Skills
Data Analysis
Requirements
  • 2-3+ years of experience in operations / consulting / investment banking or related experience; operations experience at a high-growth startup is a plus.
  • Experience managing and driving projects forward independently.
  • Process driven, extremely detail oriented and highly organized.
  • Highly adaptable, able to quickly change direction to execute different functions and responsibilities with ease.
  • Self-starter, with the ability to distill complex problems into simple solutions.
  • Highly data-driven, able to drive complex analyses and translate into key actionable insights, projects and OKRs.
  • Collaborator, proactively partners across teams while holding teams accountable for business results.
  • Systems thinker, inclined to solve problems with product and automation.
Responsibilities
  • Design and build foundations for a variety of 0-1 initiatives within the Operations function.
  • Collaborate cross-functionally to build, execute, monitor, and implement scalable products and processes that enable us to deliver on core business challenges.
  • Assess and analyze data to develop and determine strategies for accelerating progress, proactively identify areas for improvement, and deliver on roadmap priorities and team OKRs.

Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated administrative processes. For individuals, Headway provides a platform where they can easily find therapists and psychiatrists who accept their insurance, allowing them to filter through numerous providers to find the right match without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care rather than paperwork. The company connects patients with insurance-accepting providers and streamlines the insurance process, making mental health care more accessible and affordable. Headway's goal is to create a more efficient mental healthcare system that benefits both patients and providers.

Company Size

1,001-5,000

Company Stage

Late Stage VC

Total Funding

$327M

Headquarters

New York City, New York

Founded

2019

Simplify Jobs

Simplify's Take

What believers are saying

  • Expansion into Medicare Advantage and Medicaid increases customer base and revenue streams.
  • Partnership with Cigna and Blues enhances national presence and user acquisition.
  • $100 million Series D funding boosts platform development and market competitiveness.

What critics are saying

  • Competition from BetterHelp and Talkspace could impact Headway's market share.
  • Expansion into Medicare Advantage and Medicaid may strain current infrastructure.
  • Rapid expansion into all 50 states may lead to regulatory compliance challenges.

What makes Headway unique

  • Headway simplifies finding and paying for therapy with an insurance-accepting provider network.
  • It reduces administrative burdens for mental health professionals, enhancing focus on patient care.
  • Headway's platform offers user-friendly therapist matching, ensuring accessible and affordable mental healthcare.

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Benefits

Equity Compensation

Medical, Dental, and Vision coverage

HSA / FSA

401K

Work-from-Home Stipend

Therapy Reimbursement

16-week parental leave for eligible employees

Carrot Fertility annual reimbursement and membership

13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st

Flexible Paid Time Off

Employee Assistance Program (EAP)

Training and professional development

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Nava Benefits
Mar 6th, 2025
Nava + Headway: redefining access to mental healthcare

That's why navabenefits.com is thrilled to announce its partnership with Headway, a company redefining how mental healthcare is delivered.

Security Magazine
Aug 28th, 2024
Susan Chiang hired as Chief Information Security Officer at Headway

Susan Chiang has been appointed Chief Information Security Officer (CISO) at Headway, a mental health organization.

Finsmes
Jul 23rd, 2024
Headway Raises $100M in Series D

Headway, a NYC-based mental healthcare system company, raised $100 million in Series D funding led by Spark Capital, with participation from Thrive Capital, Accel, a16z, and Forerunner Ventures. The funds will be used to accelerate platform development and expand into Medicare Advantage and Medicaid. CEO Andrew Adams highlighted the impact on improving lives and supporting providers. Headway's network includes 34,000 diverse providers, offering quick scheduling and referral options.

Bloomberg
Jul 12th, 2024
Therapy Startup Headway Nabs $2.3 Billion Valuation

Spark Capital is leading a $100 million funding round for the company

Fierce Healthcare
Dec 14th, 2023
Mental health startup Headway partners with Cigna, Blues plan to expand to all 50 states

Mental health startup Headway partners with Cigna, Blues plan to expand to all 50 states.

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