Customer Acquisition Manager 2

The application window will be open until at least May 11, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

As a Customer Acquisition Manager (CAM) for our Real Estate Partners (IA) and Door to Door (D2D) channel in the Atlanta market you will help develop and manage the day-to-day execution of the market-level strategy for your teams. You will be charged with leading these teams towards achieving their sales goals. You will report into the Head of Sales for the area and also work cross-functionally with local teams to support customer satisfaction efforts and ensure field escalations are resolved in a timely manner

In this role, you'll:

• Manage the hiring, onboarding, and day-to-day operations of our local Real Estate Partners (IA), s and Door to Door Representative (D2D), including daily/weekly meetings, training, sales plan development,  reporting, and in the field coaching.
• Ensure your IA, and D2D teams hit their activity targets for each month and drive deal conversion.
• Manage the NPLB (no property left behind) process.
• Partner with national Channel Managers to oversee daily operations.
• Coordinate with the local tech ops team to effectively handle and resolve field escalations for all assigned channels within service-level agreement targets
• Collect local market intelligence and generate sales reports to distribute critical field sales data to the local head of sales and other relevant local and regional leadership.
• Engage externally with local and national decision makers as well as influencers in the multi-family space
• Represent and grow the gfiber brand as a local market leader through networking events and relationship building
• Work closely with internal engineering teams to help deliver against our targets

At a minimum we'd like you to have:

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in sales management or operations.
• 5 years of experience using data analytics tools (e.g., Google Sheets or spreadsheet software), Salesforce, or a Customer Relationship Management (CRM) tool to measure sales performance or operational challenges.
• 3 years experience leading a Door to Door sales channel.
• 1 year of experience in multi-dwelling property sales. 

It's preferred if you have:

• Direct experience building, managing, and retaining Sales teams in the telecom industry.
• Experience managing a variety of extended workforce teams to achieve business goals.
• Experience managing daily operations, projects, and tasks to completion with limited supervision.
• Experience using verbal and written communication to influence stakeholders, including executive leadership, peers, managers, and direct reports.
• Experience converting existing multi-dwelling (MDU and MTU) properties to bulk deals.
• Experience managing the property funnel from access agreement to install ready.

The US base salary range for this full-time position is between $156,800 - $172,500 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

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