Who are we?

Back Office, a Buyers Edge Platform SaaS solution, dismantles siloed restaurant technology systems, offering Accounting & Bookkeeping, Payroll, Food Cost Management, and AP Automation as a unified tech stack. Developed by restaurant owners for restaurant owners, Back Office goes beyond traditional software; it’s backed by industry experts who guide operators to make faster, more informed business decisions surrounding revenue, cost of goods, labor, and compliance. Through a combination of continued education and user-friendly software, independent, multi-location, franchise, and enterprise restaurant groups gain actionable insights into their performance, empowering them to make data-based operational decisions!

This position is remotely based and is budgeted for $72,000 - $87,000. We are unable to offer work sponsorship for this role. 

As an Onboarding and Implementation Accountant, you are instrumental in facilitating a seamless transition for clients to our Back Office Accounting Software. Your primary responsibilities include guiding clients through the onboarding process and advocating for best practices to ensure precise financial management. Leveraging your expertise in industry standards and GAAP, you navigate client requests with precision and adherence to financial regulations. If you are a detail-oriented professional with a commitment to financial accuracy and effective communication, this role presents an exciting opportunity to play a crucial part in client success and contribute to the continuous improvement of our financial conversion process. 

Your impact:

• Oversee and execute the seamless integration of prior financial books into the Back Office Accounting Software.
• Lead discussions and offer industry guidance on financial layout structures and controls.
• Promote comprehensive expertise in industry standards, accounting principles, and software solutions to both clients and team members, emphasizing accuracy.
• Exercise discernment in rejecting client requests that deviate from industry and GAAP best practices.
• Foster effective communication and collaboration within the onboarding team, ensuring a smooth client experience.
• Conduct thorough Balance Sheet reviews based on client service levels, focusing on identifying financial inaccuracies and providing educational opportunities for improved accuracy.
• Cultivate and maintain personalized relationships with clients, placing emphasis on one-on-one engagement.
• Advocate and highlight platform value across the organization, with a particular focus on identifying cost-saving opportunities to enhance clients’ bottom-line profitability.
• Collaborate with the Accounting Success Manager to develop new policies, procedures, and best practices as needed.
• Provide exceptional service through various channels, including telephone, chat, and online platforms.

About you:

• Ability to quickly learn and adapt to new technologies and software systems.
• Excellent verbal and written communication skills to effectively convey information to clients and team members.
• Flexibility and adaptability to meet the evolving needs of clients and internal teams.
• Strong critical thinking and advanced problem-solving skills.
• Exceptional organization and time-management skills, capable of working independently without constant supervision.
• Ability to multitask, prioritize, and manage a pipeline of projects efficiently.
• Capability to manage a high-volume workload efficiently and effectively, ensuring timely completion of tasks and projects.
• Ability to hold clients accountable and demonstrate firmness when necessary to ensure compliance with best practices.
• 2+ years of accounting or bookkeeping experience.
• Restaurant/hospitality industry experience is preferred.

What’s in this for you?

Amazing coverages to start. Medical, dental, and vision coverages are just the beginning! We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company paid life and long-term-disability plans! On top of this, we also offer a 401(k) plan with company match.

Invest in your success. We will provide you with a thorough training and development program; and offer competitive compensation.

Live well = Work well. Relax with our Personal Responsibility Paid Time Off policy where you don’t have to accrue time off in order to take it!