Regional Project Manager
Posted on 7/21/2023

1,001-5,000 employees

Autonomous endpoint protection software
Company Overview
SentinelOne is on a mission to defeat every attack, every second, of every day. The company's Singularity Platform instantly defends against cyberattacks – performing at a faster speed, greater scale, and higher accuracy than possible from any single human or even a crowd.
Remote in USA
Experience Level
Desired Skills
Business Analytics
Business & Strategy
  • Display a talent for building strong relationships and managing customer expectations resulting in high customer satisfaction
  • Cross-functional excellence with a track record of getting teams to work together on accomplishing complex operational goals
  • Proven technical aptitude. An ability to understand and operationalize complex technical requirements and communicate to technical and non-technical audiences alike
  • Experience with managing highly complex implementations and technical engagements for a diverse set of customers
  • Impeccable written and verbal communication skills
  • Detail-oriented and analytical with a passion for project management
  • Ability to lead, support, and drive on-going projects and meet deadlines in a complex and dynamic environment
  • 3-5 years of experience on professional services automation/ project management tools like, Atlassian, FinancialForce, etc
  • Strong proficiency in project management software commonly used in the industry for developing project plans including dependencies and timelines
  • Experience in the IT or Cybersecurity industry especially Endpoint Security
  • Experience with a structured project management methodology which may include; Agile Methodologies (Including Scrum or Kanban), Lean, Traditional Waterfall, Six Sigma, PMBOK, or a hybrid of these or other methodologies
  • Embodies the core values of SentinelOne: Trust, Accountability, OneSentinel, Relentlessness, Ingenuity and Community
  • Experience in working with international and/or multicultural teams and customers
  • Plan, direct, and coordinate customer onboarding and professional services projects across each phase from initiation through completion
  • Collaborate with the customer and internal technical resources to structure project goals, timelines, and defined scope in pursuit of minimizing time to value (TTV) so that new customers can achieve their desired ROI swiftly and fully
  • Communicate to key stakeholders, both internal and external, on expectations, project timelines, requirements, and potential blockers
  • Remotely participate in client meetings, including project kick-off, regular project update/progress review meetings, and project closure meetings
  • Assist the project team in removing obstacles and addressing technical challenges when necessary, including ensuring issues are escalated and actively managed as needed
  • Work cross-functionally within SentinelOne with Support, Product Management, Engineering & other teams to provide customers with direction & insight while advocating for customer needs
  • Tailor project plans specifying goals, milestones, timeline, dependencies, and scheduling
  • Oversee allocation of available resources
  • Develops communication plans, risk analysis and mitigation strategies as needed
  • Ensure customer engagement and project status is updated within the project management tool(s) for appropriate visibility and tracking
  • Improve standards and procedures for project reporting and documentation
  • Review project status reports and adjust tasks and schedules as required
  • Develop/maintain project working documentation and templates
  • Provide metrics and KPI reporting for business analytics