About Moloco:
Moloco is a machine learning company empowering organizations of all sizes to grow and unlock the full value of their unique first-party data, elevating the traditional path to performance advertising. While the largest technology companies have proven the speed and scale of ad-targeting utilizing data— the same robust performance powered by machine learning has previously been unavailable beyond their platforms.
That’s where Moloco steps in. With Moloco’s powerful combination of cutting-edge machine learning technologies, we play a unique and visible role in shaping the digital economy, all while allowing companies to stay independent and scale.
An industry leader at the nexus of machine learning, performance marketing, and visionary product infrastructure, Moloco is advancing the advertising technology industry. We ranked #95 in the Inc. 5000 fastest-growing private companies for 2022. We ranked #91 among Deloitte’s 2021 Fast 500 and have been certified by 91% of the company via Great Places to Work. Check us out on Glassdoor and be sure to get an inside look at working at Moloco on Instagram, Twitter, and Youtube.
Moloco is headquartered in Silicon Valley, with offices in San Francisco, New York, Los Angeles, Seattle, London, Berlin, Seoul, Singapore, Beijing, Gurgaon, and Tokyo.
Creating a diverse workforce and a culture of inclusion and belonging is core to our existence. To reach our goals, diversity of talent and thought is a critical component to how we operate as an organization. Our workforce is our superpower, and we know that fostering a culture of inclusion, authenticity, and belonging will allow us the greatest opportunity to carry out our mission-- to empower businesses of all sizes to grow through operational machine learning. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.
Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. Join us today and apply now!
The Impact You’ll Be Contributing to Moloco:
The Technical Account Manager (TAM) plays a key role in ensuring new SDK partners are on-boarded smoothly and with the care and attention necessary to work through potential bugs or other technical issues that may arise during the SDK integration process. SDK partners play a key role in helping drive increased performance for Moloco advertisers and in turn revenue for the business and our publisher partners utilizing the SDK.
Here’s what you’ll be working on:
The Technical Account Manager works in the Supply team helping to on-board new SDK partners. The TAM will work with the SDK sales lead and be the point of contact for all technical matters with the partner’s technical and monetization team. General responsibilities include:
- Work closely with client lead to ensure the SDK integration goes smoothly.
- Based on your technical knowledge, provide guidance on any technical risks that arise during SDK testing and integration.
- Manage a diverse and sometimes complex scope of potential technical issues across multiple client engagements.
- Work directly with the SDK development team to resolve issues and escalate as necessary for confirmation of solutions or other options.
- Proactively identify and work with the customer to resolve technical issues and bottlenecks.
- Collaborate with the SDK Sales team to demonstrate value in the pre-sales process.
Here is what you need to succeed:
- Experience in a client-facing technical role (as a developer or as a consultant).
- General understanding of the ad tech landscape highly regarded.
- Previous experience working with SDK integrations in mobile applications strongly desired.
- Candidate who can effectively troubleshoot and identify technical issues and errors during the publisher onboarding process.
- Strong desire to help people solve problems with the ability to explain complex technical concepts to a broad audience.
- Excellency in time management, task prioritization, and evaluation of situational urgency.
- Curious and able to learn fast.
Some of the total rewards we offer…
- Physical Health & Wellness benefits, to support our Moloco employees in making their health and wellness a priority.
- Flexible PTO, so long as you promise to come back!
- Learning & Development - All regular full-time employees receive an annual learning and development stipend of $2,500 per calendar year.
- Commuter Benefit - All full-time employees are eligible to participate in country-specific transportation benefits.
- WFH - We provide an allowance of $1,000 (based on local currency) to outfit your home office regardless of hybrid or permanently remote employees.
- Communications reimbursements for phone and internet.
- Got Lunch? We provide country specific lunch stipend benefits.
- Virtual initiatives and events to keep you connected with your colleagues.
- Generous Employee Referral Bonus program.
- And much more. Ask your recruiter for a full list of total rewards and benefits specific to your region!
Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. Join us today and apply now!
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Moloco Thrive: Benefits and Well-Being:
We take care of you and create the conditions for you to do the best work of your career. Through a lens of Inclusion, we offer innovative benefits which empower our employees to take care of themselves and their families so they can do the best work of their lives. For an overview of our global benefits, click here.
Moloco Values:
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Lead with Humility: Everyone’s voice is respected, valued, and heard. With humility, we become more open and accessible to each other. We win, lose, and learn together. Accountability and feedback are essential to our success.
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Uncapped Growth Mindset: We see all situations as opportunities to learn, grow, and improve as individuals and as an organization. We seek diverse perspectives, encourage curiosity, and promote experimentation to push the boundaries of what’s possible.
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Create Real Value: We pursue the most impactful opportunities with rigor and integrity. We take intelligent risks and make disciplined trade-offs to maintain deep focus. We help our customers win by delivering durable value.
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Go Further Together: We’re one team working towards one mission and vision. We collaborate proactively and inclusively, involving the right people at the right time and in the right way. We strive to create a more equitable workplace. We won’t let each other fail.
Additional Resources:
Equal Opportunity:
Moloco is an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, color, creed, religion, national origin, age, sex and gender, gender expression and gender identity, sexual orientation, marital status, ancestry, physical or mental disability, military and veteran status, or any other characteristic protected by law.
