Growth Engineer

The Role

On the Revenue Operations team, you’ll help power the operational backbone driving the effectiveness and efficiency of our Revenue-Generating teams. In this role, you’ll work alongside fast-growing Sales, Marketing, Customer Success and Finance teams on identifying, building & maintaining AI-driven automation opportunities that facilitate the achievement of Telnyx revenue goals.

Responsibilities 

Systems:

• Integrations: Align with the various tech-stack owners across the organization to maintain systems and data integrity across the entire customer lifecycle. 
• Software Management: Act as the team expert on software applications, helping with the selection of tools and then onboarding, management and configuration of systems to meet the needs of the business. 
• Create frictionless workflows: Build and maintain scalable automation processes that help drive efficiency in sales and customer success activities in a range of GTM tooling.

Processes:

• Coordinate Cross-Functional Processes: Facilitate improved data capture and process automation to support leaders across the growth organization. Collaborate with senior and executive leadership to manage and evolve the Telnyx revenue engine.
• Analytics and Enablement: Identify early signals of potential risks in the revenue pipeline, design playbooks to address these risks, and provide paths to escalation.
• Monitor & Improve Workflows: Be the go-to expert on sales and marketing workflows, knowing when to tweak or completely overhaul processes.

Who we’re looking for

• B.S., M.S. degree (or higher) in Engineering, Computer Science or related technical experience.
• 2+ years experience in Python, SQL, or similar data analysis/scripting languages.
• 1+ years experience in an operational role supporting one or more Go To Market functions, with a demonstrated history of working cross-functionally and improving revenue generation by providing data-driven insights for strategy planning (bonus for experience within the startup space).
• 1+ years experience in a role requiring day-to-day work with various APIs and custom system integrations. 
• Experience building, using, and/or training AI models to enhance revenue generation workflows, data analysis, and processes.
• Intermediate to advanced competence with Domo or BI tool with a natural inclination toward data-driven decision making. 
• Analytical thinking - analyze, synthesize, and apply information to solve problems swiftly while weighing all pros and cons and understanding the downstream effects of decisions.
• Hands-on, proven experience implementing and managing software applications and automation tooling in a B2B company.
• Excellent project management skills. Self-motivated and extremely resourceful in driving projects forward.

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