Full-Time
Customer Success Engineer FSP Federal
Posted on 3/22/2024
Network modeling and analysis platform
Compensation Overview
$200,000 - $250,000Annually
Junior
Washington, DC, USA
- B.S. Computer Science or equivalent educational experience
- TS/SCI with FSP Clearance Required
- 2+ years of customer facing experience in a post-sales engineer role for a networking company, relevant software vendor, or as a network engineer for a large enterprise, service provider or Governmental agencies
- Providing advice and guidance as the Forward Networks subject matter expert to ensure successful ongoing usage and adoption of our technologies
- Taking ownership of post-sales technical issues, working with cross-functional teams to document problem resolution steps and troubleshooting procedures
- Walking customers through the various stages of adoption with Forward Networks Platform
- Walking directly with our internal Product Management, Engineering, Sales and Marketing teams.
- Some travel to customer locations (<10%)
Forward Networks, Inc. stands out as an exemplary employer due to its contribution to enhancing network modeling and security with its Forward Enterprise platform. This platform not only fortifies operational efficiency but also offers employees a chance to work on cutting-edge technology that ensures network reliability and reduces costly downtime. Working here means being at the forefront of efforts to simplify complex network environments and improve security standards across various organizations.
Company Stage
Series D
Total Funding
$113M
Headquarters
Santa Clara, California
Founded
2013
6 month growth
↑ 8%1 year growth
↑ 48%2 year growth
↑ 128%Benefits
Grow with us - We’re an agile team and early-stage company with plenty of opportunities to grow, as a company and as individuals
Competitive pay - Every team member receives a compensation package with competitive pay and equity
We offer top-grade insurance, with medical, dental, and vision benefits for you and your family
Time off - Vacations, holidays, family days. With no tracked time off, you can go as long as it’s okay with your manager