What You’ll Do:

• Help reach the sales and growth objectives that are critical to the success of the company
• Engage with prospective members over the phone and via text messages
• Build trust of potential members by showing genuine concern for the well-being of the person
• Understand potential members’ unmet needs, and show how a Forward membership can be the solution
• Convey the value of the Forward membership efficiently and handle potential objections to sign up new members over the phone

You Are:

• Flexible. This is a 100% remote position, with the expectation of a minimum 15 hours per week and  no cap on the maximum hours worked. Weekend and weekly night shifts, along with shifts during business hours, are available.
• Independent. You will have the ability to build your own schedule to your liking, subject to shift availability. You will also be responsible for meeting the sales objectives set by the Growth team.
• A strong communicator. Exceptional written and verbal communication skills are a must.
• Competitive and driven. You are passionate about innovating to reach your goals and will do whatever it takes to achieve them.
• Persuasive. You’re a good listener, you’re prepared for every conversation, and you know when and how to be persistent.
• Personable. You easily establish relationships, develop rapport with a variety of people, and can confidently ask for the close.
• Agile. You are excited about improving our processes, and you adapt quickly to feedback and new training modules as we expand our offerings and services.
• Passionate about helping people. Experience in a call center, customer service, or sales role is a big plus.