Full-Time
Sales Support Representative 1
Posted on 5/9/2026
T.D. Williamson
1,001-5,000 employees
Advanced pipeline isolation, pigging, integrity services
No salary listed
Tulsa, OK, USA
In Person
 Operations & Logistics (2) |
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- Vocational training in business, engineering or pipe trades discipline or the equivalent experience of 5-7 years of technical sales experience required
- 0-2 years of experience in related field
- Trains to prepare quotes by interpreting customer line specifications/requirements through RFPs (request for proposal), TDW fitting/services inquiry form, and scope documents and translate these into services and product requirements
- Processes orders with accurate pricing and part numbers in a timely manner
- Trains how to interpret completed Data Questionnaire from Client and identify suitable product &/or services
- Develop understanding of scope of work laid out by customer/OSR and what deliverables need to be inputted into quote
- Learns to develop knowledge of TDW manufacturing and/or services processes, and to communicate that knowledge appropriately
- Trains to assist TDW customers and colleagues define which TDW product/group of products &/or services best address the customers’ operational requirements
- At time of quotation, search appropriate TDW databases (CRM, TDW Product Selector, parts list, OLDs) to try and find a design that may be suitable for the customer’s project
- Learns to develop knowledge, utilize, and enforce techTDW operational procedures, including acceptable Terms and Conditions (both legal and commercial) to customers and Outside sales
- Trains to develop knowledge in pricing and quote preparation, as defined TDW pricing policies and guidelines
- Ensures accuracy of bill-to and ship-to addresses for customers, reviews order for credit terms with Supervisor and submits to TDW Credit depart for approval
- Trains and eventually converts the quote to sales order of existing customers into appropriate systems (CRM, WSGP, AX)
- Train to make price adjustments as directed
- Keeps Outside Sales Representatives apprised of any and all customer request changes
- Works with client to negotiates shipping terms and methods
- Collaborates with Shipping and/or TMP Production Planning to ensure and confirm proper delivery
- Provides accurate and clear information to Engineering, Production control, and Logistics
- Confirms with Supervisor the customer technology and service requirements have been correctly identified and commit TDW resources to ensure quality execution of service job and customer satisfaction
- Ensures that all correspondence and communication, written and verbal, with customers are professional and accurate,
- Communicates with other departments to meet the customers’ delivery requirements
- Enlist other Sales Support Reps to identify appropriate TDW departments and contact to enable effective coordination and resolution of all customer issues such as change orders, complaints, returns, repairs and literature requests
- Participates in projects, as assigned by the Supervisor or Region Leader
- Learns of all TDW products: obsolete, current, and new product releases
- Learns knowledge of industry design codes and market trends, including competitive advantages
- Trains to facilitate meeting the specific product needs of the customer.
TDW specializes in advanced solutions for pressurized piping systems, serving onshore and offshore pipeline operators. It designs, manufactures specialized equipment and delivers aftermarket services to maximize uptime and throughput, avoid shutdowns, and minimize operational risks. Its offerings include advanced isolation products, integrated pigging technologies, and integrity assessment services, supported by design, development, and ongoing servicing of equipment. TDW differentiates itself through a broad, integrated portfolio that spans equipment and services from installation to maintenance, enabling continuous operation and safety with strong focus on safety and community involvement. The company aims to achieve zero incidents and engage in volunteer activities while providing reliable uptime, safety, and risk reduction to oil and gas, utility, and industrial customers globally.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Tulsa, Oklahoma
Founded
1920
Simplify's Take
What believers are saying
- SHiiELD meets EU methane regulations with zero-emission leak-proof isolation.
- Apollo Funds investment and SCF majority stake fuel growth and innovation.
- Petro-Line acquisition boosts midstream repair offerings for operators.
What critics are saying
- Team Inc. undercuts Petro-Line with cheaper composite repairs in Canada.
- OPEC+ cuts erode oil and gas pipeline investments in 12-24 months.
- SCF divests stake in 18-24 months, sparking Apollo exit and R&D crisis.
What makes T.D. Williamson unique
- SHiiELD provides four times throughput of traditional double block-and-bleed systems.
- Petro-Line merger expands patented pipeline repair services in Western Canada.
- Over century-long expertise in pigging and isolation solutions globally.
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Benefits
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Company News
T.D. Williamson has launched SHiiELD, a next-generation pipeline isolation tool that establishes a new standard for double independent isolation and bleed systems. The technology offers four times the throughput area of traditional double block-and-bleed solutions whilst delivering leak-proof performance and eliminating fugitive emissions. The system features two independently anchored modules with energised seals, providing redundant isolation that exceeds current safety and environmental standards. Remote activation and monitoring capabilities minimise operational risk and reduce downtime. "SHiiELD is changing the game of how operators isolate pipelines whilst meeting their emissions and safety goals," said TDW chief executive officer Bob McGrew. The Tulsa-based company operates in over 35 locations globally and has delivered pipeline integrity solutions for more than a century.
T.D. Williamson launches SHiiELD(TM) double independent isolation and bleed system. News provided by. TULSA, Okla., Jan. 20, 2026 /PRNewswire/ - T.D. Williamson (TDW), a global leader in pipeline solutions, announced the launch of TDW SHiiELD(TM), a next-generation pipeline isolation tool creating a new standard of double independent isolation and bleed (DiiB). Industry-first pipeline isolation solution SHiiELD technology delivers leak-proof performance, uncompromising safety, and four times the throughput area of traditional double block-and-bleed solutions while protecting the environment from fugitive emissions and reducing operational downtime. Engineered with two independently anchored modules and energized seals, SHiiELD provides a redundant isolation system that exceeds evolving safety and environmental standards. By achieving a certified, leak-proof seal and enabling remote activation and monitoring, SHiiELD minimizes operational risk, enhances pipeline efficiency, and ensures zero-emission isolation projects. Watch the SHiiELD(TM) video at tdw.red/SHiiELD to get up to speed on what the system delivers. "SHiiELD is changing the game of how operators isolate pipelines while meeting their emissions and safety goals," said TDW Chief Executive Officer Bob McGrew. "By combining true redundancy with best-in-class throughput and remote activation, SHiiELD ensures the safest possible isolation for personnel and the environment. This innovative technology underscores TDW's commitment to advancing pipeline safety and operational efficiency." With SHiiELD, TDW continues to drive the pipeline industry forward with advanced technologies that meet the market's demand for higher safety, reliability, environmental responsibility, and throughput. Read our blog to learn how DiiB technology works. Shiield is a trademark of T.D. Williamson, Inc. For more information about the TDW SHiiELD System, visit us online. About T.D. Williamson T.D. Williamson (TDW) delivers advanced pipeline integrity, intervention, pigging and repair technologies that keep critical energy systems operating safely and efficiently. For more than a century, TDW has led innovation in pigging and isolation solutions that reduce emissions, extend asset life, and support a more sustainable energy future. Today, TDW supports the energy industry's drive toward lower-carbon operations and a sustainable pipeline future. With headquarters in Tulsa, Oklahoma, TDW operates in more than 35 locations across the globe, with channel partners across Europe, Asia, and the Middle East. SOURCE T.D. Williamson
T.D. Williamson has announced a strategic investment from Apollo Funds. Despite this investment, SCF Partners will retain the majority ownership stake in T.D. Williamson.
/PRNewswire/ -- T.D. Williamson ("TDW"), a global leader in pipeline infrastructure technology and services, announced today a strategic investment from funds...
T.D. Williamson (TDW), a leader in pipeline infrastructure technology, announced a strategic investment from Apollo Funds. SCF Partners, which acquired TDW in June 2022, will retain majority ownership. This investment aims to support TDW's growth and innovation in pipeline maintenance and integrity solutions. Apollo's Scott Browning and SCF's Deviyani Misra-Godwin expressed enthusiasm for the partnership. Legal advisors included Vinson & Elkins LLP for TDW and SCF, and Kirkland & Ellis LLP for Apollo.