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Associate Customer Success Business Partner
Posted on 7/26/2022
INACTIVE
Locations
London, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Management
Sales
Salesforce
Requirements
  • Ability to use leading indicators (usage reporting, employee movement, Google alerts, Training/Certification activity) to drive customer engagement (both proactive and reactive)
  • Ability to collaborate with various internal and customer stakeholders to support Anaplan deployment and implementation success
  • Eagerness to learn about key functional areas of practice including finance, sales, supply chain and human resources
  • Excellent written and verbal communication skills with the ability to interact and support project leaders and other internal/partner/customer stakeholders
  • Desire to learn and adopt standard methodologies in customer success, with focus on adoption and retention
  • Self-motivated, highly collaborative, creative, problem solving with a growth mindset
  • Understanding of basic Agile Project Management methodologies
  • Familiarity with using Salesforce and Gainsight for customer success processes
  • Fluent in French and English required. Fluency in Spanish strongly preferred
Anaplan

1,001-5,000 employees

Connected planning platform
Company Overview
Anaplan is transforming how enterprises across industries see, plan, and drive business performance. Anaplan customers gain digital-led agility to rapidly pivot strategies, redeploy resources, and optimize plans for growth, efficiency, demand, and profitability. Anaplan's mission is to equip teams to overcome obstacles and seize opportunities ahead of competitors.
Benefits
  • Insurance, Health & Wellness- Accidental death and dismemberment (AD&D) Insurance, Dental Insurance, Disability Insurance, Health Insurance, Vision Insurance, Life Insurance, Health Savings Account (HSA), Maternity & Paternity Leave, Unlimited PTO, Gym Discount, Sick Time
  • Financial & Retirement - 401k 50% match on the first 3% of base salary, Employee Stock Purchase Program (ESPP), Flexible Spending Account (FSA), Roth 401k
  • Home - Bereavement Leave, Fertility Assistance, Immigration Assistance, Relocation Bonus, Remote Work
Company Values
  • Open
  • Authentic
  • Inclusive
  • Collaborative
  • Creative
  • Tenacious
  • Start with Our Customers
  • Think Big and Act Bold
  • Win with Speed and Innovation
  • Act Like Owners