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Full-Time

Senior Customer Success Manager

Posted on 7/10/2024

Dynatrace

Dynatrace

Senior, Expert

Maidenhead, UK

Category
Customer Success
Customer Success & Support
Strategic Account Management
Sales & Account Management
Requirements
  • Strong business acumen
  • Proven expertise working with executive level in client environments
  • Proficiency in English
  • Awareness of APM marketplace
  • Highly motivated and committed
  • Understanding of Internet, web, and mobile applications
Responsibilities
  • Accelerate customer adoption of Dynatrace SaaS/Managed product portfolio
  • Own renewal strategy and on-time renewal of subscriptions
  • Build Dynatrace brand awareness and loyalty
  • Defend against the competition
  • Conduct regular proactive calls and account review meetings
  • Identify strategic new business growth opportunities
  • Leverage relationships to build reference accounts
  • Act as customer advocate and liaison
  • Travel as required

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A

INACTIVE