Full-Time
Data Operations Manager
Posted on 9/10/2026
Innovaccer Analytics
1,001-5,000 employees
Healthcare data platform for outcomes optimization
No salary listed
Noida, Uttar Pradesh, India
In Person
Bachelor's, Master's
 Data & Analytics |
|---|
Get referred to Innovaccer Analytics
See people who can refer or advise you
- Advanced SQL experience.
- Strong experience supporting extract, transform, and load processes and Python.
- Hands-on knowledge of analytics tools such as Power BI or Tableau.
- Fundamental Information Technology Infrastructure Library expertise.
- Experience with support processes, including service-level agreements, operational-level agreements, and product or application support.
- A Bachelor's or Master's degree in Computer Science, Information Systems, Healthcare Informatics, or a related field.
- At least 10 years of experience in data integration, analytics support, or related fields, including at least 3 years in a managerial role.
- Strong expertise in United States healthcare data, value-based care models, and associated regulatory requirements.
- Familiarity with cloud platforms such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform, and cost optimization strategies.
- Proficiency in data troubleshooting, root cause analysis, and managing complex data flows.
- Experience in stakeholder management, customer engagement, and cross-functional leadership.
- Demonstrated ability to manage multi-million-dollar portfolios and ensure consistent delivery against customer expectations.
- Deliver insights to support value-based care decision-making.
- Own end-to-end customer delivery, including business-as-usual operations, upgrades, migrations, and issue resolution.
- Drive automation and optimize cloud resource usage and costs.
- Collaborate with cross-functional teams to ensure service-level-agreement-compliant, high-quality outputs.
- Lead project planning, resource allocation, and escalation management.
- Track performance using objectives and key results and ensure continuous service improvement.
- Manage the customer portfolio with a focus on customer satisfaction.
- Provide team leadership and mentoring, and foster a culture of learning and accountability.
- Translate healthcare data into meaningful insights to support customer decision-making within value-based care frameworks.
- Act as a trusted advisor to clients by identifying early warning signs, raising potential risks, and offering proactive solutions.
- Take complete ownership of assigned customers and ensure smooth delivery of business-as-usual activities.
- Own platform upgrades, migrations, and system enhancements end to end.
- Lead troubleshooting of complex data integration and analytics issues, identify root causes, and resolve bottlenecks across data flows.
- Proactively manage and optimize cloud resource utilization and costs.
- Partner with the customer implementation team to estimate, track, and execute handover processes.
- Drive automation initiatives to reduce manual intervention, improve efficiency, and enhance key unit metrics.
- Collaborate with Product, Infrastructure, Database, and Analytics teams to resolve business-critical issues with minimal disruption.
- Own root cause analyses and ensure timely closure with preventive measures.
- Lead resource planning, project effort estimation, and allocation for multiple customer accounts.
- Ensure smooth project transitions by driving structured handover processes.
- Own escalations and ensure efficient and timely resolutions.
- Track, manage, and prioritize work items through JIRA or an equivalent tool while ensuring adherence to defined service-level agreements.
- Deliver high-quality outputs with zero data quality issues raised by customers.
- Monitor team and individual performance against defined objectives and key results and provide regular updates to leadership.
- Identify gaps in team skillsets, provide constructive feedback, and escalate training needs to leadership.
- Manage customer satisfaction for assigned projects and drive improvements in customer engagement.
- Identify and communicate upsell opportunities within customer portfolios.
- Oversee a portfolio handling a minimum of $9–10 million in recurring annual revenue across customers.
- Contribute to the hiring and onboarding of team members.
- Conduct customer status meetings independently, drive issue resolution, and build customer confidence.
- Foster regular communication within the team to ensure progress toward goals is transparent and collaborative.
- Provide constructive feedback, performance appraisals, and career development guidance to team members.
- Apply conflict resolution skills to maintain a positive and productive work environment.
- Align team objectives with organizational priorities through strategic thinking.
- Apply problem-solving and decision-making capabilities in complex scenarios.
- Encourage continuous learning, knowledge sharing, and adoption of best practices across the team.
- Familiarity with business intelligence tools, data integration frameworks, and healthcare interoperability standards such as Health Level Seven, Fast Healthcare Interoperability Resources, and X12.
Innovaccer Analytics provides healthcare data and analytics tools centered on its Health Cloud platform that connects and curates healthcare data for providers and life-science partners to improve outcomes and lower costs. The Health Cloud aggregates diverse data, runs analytics and care-management workflows, and delivers actionable insights to support transitional care, reduce 30-day readmissions, and expand primary care services. It differentiates itself through demonstrated outcomes and strong client validation, including value milestones like a $3M win for CHESS and top KLAS ratings. The goal is to improve patient health and financial performance by offering scalable data integration and care-management capabilities across the healthcare ecosystem.
Company Size
1,001-5,000
Company Stage
Private
Total Funding
$653.1M
Headquarters
San Francisco, California
Founded
2012
Get referred to Innovaccer Analytics
See people who can refer or advise you
Simplify's Take
What believers are saying
- August 2026 Mastek partnership validates Gravity for global healthcare transformation programs.
- June 2026 AWS collaboration accelerates enterprise deployments from pilot to production.
- Innovaccer says it surpassed $200 million ARR, showing strong commercial traction in 2026.
What critics are saying
- May 2026 layoffs cut 340 employees, signaling restructuring pressure and execution turbulence.
- AWS, Google, Microsoft, and Salesforce can bundle healthcare AI into existing enterprise relationships.
- If Gravity stalls outside pilot conversions, Innovaccer becomes another software vendor with shrinking differentiation.
What makes Innovaccer Analytics unique
- Gravity unifies EHR, claims, and workflows across 80 million patient records.
- Mastek and AWS partnerships widen Innovaccer’s delivery footprint across the U.S., U.K., EU, and Middle East.
- CaduceusHealth acquisition adds revenue-cycle services to Innovaccer’s AI platform for 4,000 providers.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Parental Leave
Paid Vacation
Growth & Insights and Company News
6 month growth
↑ 2%1 year growth
↑ 2%2 year growth
↑ 3%Impact Primary Care Network selects Innovaccer to power population Health and care management in Western North Carolina. Innovaccer's platform serves as the operational foundation for Impact Primary Care Network's care management programs, bringing autonomous operations to the work of coordinating community-centered care. By Team Innovaccer August 20, 2026 SAN FRANCISCO, CA - August 20, 2026 - Innovaccer, the autonomous operations platform for healthcare, today announced its partnership with Impact Primary Care Network (IPCN), a North Carolina-based population health organization. Over nearly two years, Impact Primary Care Network has deployed Innovaccer's care management solution and a full suite of population health dashboards as the operational foundation for its care management programs, giving care teams the visibility and workflow tools to manage complex patient populations more effectively across the communities it serves. Impact Health is the parent organization of IPCN - a clinically integrated network - and operates at the intersection of population health management and community-based care coordination, serving patients across Western North Carolina. IPCN is focused on closing care gaps, improving chronic disease management, and ensuring that the populations it serves receive consistent, high-quality care management. Managing complex populations at scale requires workflows that surface the right patient at the right moment, route them to the right intervention, and track follow-through without relying on manual coordination at every step. That is the infrastructure Innovaccer is built to provide. Deploying Innovaccer's care management platform and population health dashboards, IPCN has strengthened care management engagement, improved protocol adherence, and increased penetration rates across its attributed populations. The platform gives IPCN's care teams a continuously operating foundation, one where patient prioritization, care gap identification, and protocol tracking run autonomously in the background, so clinicians and care managers can direct their attention to the patients that require clinical care, care management and key social support interventions. "At Impact Primary Care Network, our mission is to give every primary care practice in our network the tools and infrastructure to deliver whole-person, coordinated care," said Allison Krivatch, executive director of IPCN, "Partnering with Innovaccer has given our care teams a unified platform that surfaces the right patients at the right moment and keeps our care managers focused on the work that impacts whole-person wellbeing.". "Organizations like Impact Health and Impact Primary Care Network are doing some of the most important work in American healthcare, coordinating care for the populations that need it most, in communities where the infrastructure to do that has historically been thin," said Abhinav Shashank, co-founder and CEO of Innovaccer. "What makes that work sustainable at scale is not more people managing more spreadsheets. It is an operational platform that handles the coordination, the prioritization, and the follow-through autonomously so every care manager on Impact Primary Care Network's team is spending their time on the patients who need them most, not the administrative work that surrounds them." About Impact Primary Care Network Founded by Impact Health in 2024, Impact Primary Care Network (IPCN) is a physician-led, clinically integrated network improving health across Western North Carolina. Its nonprofit network supports whole-person care through quality care management and helping practices connect clinical services with social supports. IPCN is committed to meeting the needs of WNC providers and patients and strengthening the long-term health of rural communities. About Impact Health Impact Health is a regional nonprofit organization serving the 19 counties of Western North Carolina and the Qualla Boundary. Impact Health brings together healthcare providers, community organizations, and public agencies to improve health outcomes, expand access to care, and build healthier communities. Impact Health is the network lead for the Healthy Opportunities Pilot in Western North Carolina, the NC ROOTS Hub Lead responsible for implementing North Carolina's Rural Health Transformation Program in Medicaid Region. About Innovaccer Innovaccer makes healthcare operations autonomous, delivering better clinical and financial outcomes across health systems, payers, governments, and life sciences. Powered by the Healthcare Autonomy Platform, Innovaccer unifies enterprise data and applies AI to automate administrative work, strengthen operational performance, and drive measurable margin expansion. Organizations such as Orlando Health, Adventist HealthCare, and Banner Health trust Innovaccer to integrate intelligence into their existing infrastructure and elevate the quality of care. For more information, visit www.innovaccer.com. Stay connected with Innovaccer. Please provide your email address if you'd like to receive its monthly newsletter. You can unsubscribe at any time.
Innovaccer co-founder and CEO abhinav shashank receives IIT kharagpur's distinguished alumnus award at platinum jubilee foundation day. Agency Verified Media or Organization - 15 Jun, 2026 Chief Editor Aug 19, 2026 - 4:46 PM | New Delhi 0 "Innovaccer co-founder and CEO abhinav shashank receives IIT kharagpur's distinguished alumnus award at platinum jubilee foundation day" Read more on nationrepubliq.com 19 Aug 2026 The award, the highest honor IIT Kharagpur confers upon its alumni, was presented at the Institute's Platinum Jubilee Foundation Day ceremony on August 18. rss_feed Disclaimer Story published through syndicated feed. favorite Follow Nation Republiq for the latest updates:
Innovaccer Co-Founder and CEO Abhinav Shashank receives IIT Kharagpur's Distinguished Alumnus Award at Platinum Jubilee Foundation Day. The award, the highest honor IIT Kharagpur confers upon its alumni, was presented at the Institute's Platinum Jubilee Foundation Day ceremony on August 18 By Team Innovaccer August 19, 2026 NEW DELHI, INDIA - August 19, 2026 - Innovaccer today announced that Abhinav Shashank, Co-Founder and CEO of Innovaccer, has been conferred the Distinguished Alumnus Award by the Indian Institute of Technology Kharagpur, the Institute's highest honor for its alumni. The award was presented at IIT Kharagpur's Platinum Jubilee Foundation Day ceremony on August 18, 2026. The Distinguished Alumnus Award recognizes IIT Kharagpur alumni who have made exceptional contributions to their fields and brought distinction to the Institute through their professional achievements, leadership, and impact on society. Past recipients include some of the most recognized names in global technology and industry, among them Sundar Pichai, CEO of Google and Alphabet. Shashank, who studied at IIT Kharagpur before going on to co-found Innovaccer, joins a distinguished cohort of alumni who have gone on to shape industry, science, and public life across the world. Since co-founding Innovaccer in 2014, Shashank has built the company into one of the most recognized healthcare AI platforms in the United States, raising $675 million and reaching a $3.5 billion valuation while serving more than 200 enterprise customers including some of the largest health systems and payers in the country. Under his leadership, Innovaccer has been named a Leader in the inaugural Gartner Magic Quadrant for Healthcare Provider Industry Cloud Platforms, recognized as 2026 Best in KLAS across three categories, and earned a fourth appearance on the Inc. 5000 list of America's fastest-growing private companies. The company's Healthcare Autonomy Platform today connects more than 100 million American patients and has generated more than $2.5 billion in documented savings across its customer base. "This recognition from IIT Kharagpur means more to me than I can easily express," said Abhinav Shashank, Co-Founder and CEO of Innovaccer. "IIT Kharagpur is where I first understood what it means to take on hard problems with rigor and humility. Everything I have tried to build at Innovaccer, the conviction that healthcare's data fragmentation could be solved, that AI could make care delivery genuinely better for patients and clinicians, traces back to the foundation that institution gave me. I am deeply grateful to the institute for this honor, and I am especially grateful that my parents could be there to receive it." About Innovaccer Innovaccer makes healthcare operations autonomous, delivering better clinical and financial outcomes across health systems, payers, governments, and life sciences. Powered by the Healthcare Autonomy Platform, Innovaccer unifies enterprise data and applies AI to automate administrative work, strengthen operational performance, and drive measurable margin expansion. Organizations such as Orlando Health, Adventist HealthCare, and Banner Health trust Innovaccer to integrate intelligence into their existing infrastructure and elevate the quality of care. For more information, visit www.innovaccer.com. Stay connected with Innovaccer. Please provide your email address if you'd like to receive its monthly newsletter. You can unsubscribe at any time.
Innovaccer Co-Founder and CEO Abhinav Shashank receives IIT Kharagpur's Distinguished Alumnus Award at Platinum Jubilee Foundation Day. Vmpl. * August 19, 2026 4:00 AM Abhinav Shashank The award, the highest honor IIT Kharagpur confers upon its alumni, was presented at the Institute's Platinum Jubilee Foundation Day ceremony on August 18 NEW DELHI, INDIA - August 19, 2026 - Innovaccer today announced that Abhinav Shashank, Co-Founder and CEO of Innovaccer, has been conferred the Distinguished Alumnus Award by the Indian Institute of Technology Kharagpur, the Institute's highest honor for its alumni. The award was presented at IIT Kharagpur's Platinum Jubilee Foundation Day ceremony on August 18, 2026. The Distinguished Alumnus Award recognizes IIT Kharagpur alumni who have made exceptional contributions to their fields and brought distinction to the Institute through their professional achievements, leadership, and impact on society. Past recipients include some of the most recognized names in global technology and industry, among them Sundar Pichai, CEO of Google and Alphabet. Shashank, who studied at IIT Kharagpur before going on to co-found Innovaccer, joins a distinguished cohort of alumni who have gone on to shape industry, science, and public life across the world. Since co-founding Innovaccer in 2014, Shashank has built the company into one of the most recognized healthcare AI platforms in the United States, raising $675 million and reaching a $3.5 billion valuation while serving more than 200 enterprise customers including some of the largest health systems and payers in the country. Under his leadership, Innovaccer has been named a Leader in the inaugural Gartner Magic Quadrant for Healthcare Provider Industry Cloud Platforms, recognized as 2026 Best in KLAS across three categories, and earned a fourth appearance on the Inc. 5000 list of America's fastest-growing private companies. The company's Healthcare Autonomy Platform today connects more than 100 million American patients and has generated more than $2.5 billion in documented savings across its customer base. "This recognition from IIT Kharagpur means more to me than I can easily express," said Abhinav Shashank, Co-Founder and CEO of Innovaccer. "IIT Kharagpur is where I first understood what it means to take on hard problems with rigor and humility. Everything I have tried to build at Innovaccer, the conviction that healthcare's data fragmentation could be solved, that AI could make care delivery genuinely better for patients and clinicians, traces back to the foundation that institution gave me. I am deeply grateful to the institute for this honor, and I am especially grateful that my parents could be there to receive it." About Innovaccer Innovaccer makes healthcare operations autonomous, delivering better clinical and financial outcomes across health systems, payers, governments, and life sciences. Powered by the Healthcare Autonomy Platform, Innovaccer unifies enterprise data and applies AI to automate administrative work, strengthen operational performance, and drive measurable margin expansion. Organizations such as Orlando Health, Adventist HealthCare, and Banner Health trust Innovaccer to integrate intelligence into their existing infrastructure and elevate the quality of care. For more information, visit www.innovaccer.com. Media Contact Rishita Singh PR and Communications, Global [email protected] Disclaimer: The content provided in this section is part of a third party press release service and does not reflect the editorial views or opinions of IANS. The responsibility for the accuracy, authenticity, and legality of the information lies solely with the content provider. IANS assumes no liability for the content published under this arrangement and encourages readers to verify the information independently before consuming it.
Innovaccer, Mastek ink strategic partnership to scale agentic AI in healthcare globally. Innovaccer and Mastek, a global artificial intelligence and cloud services company, announced a partnership aimed at expanding agentic healthcare AI globally. Under the expanded partnership, Mastek will deploy and localize Innovaccer's full suite of healthcare AI applications across new and existing markets. Mastek joins Innovaccer's Platinum GSI program to accelerate deployment of the company's healthcare AI platform and solutions. The companies say Innovaccer's healthcare data and AI foundation will provide the infrastructure for each deployment across new and existing markets. Mastek CEO Umang Nahata said in a statement that healthcare organizations need AI solutions that are "simple, trusted and built on connected data." "Our Platinum partnership with Innovaccer strengthens Mastek's ability to help customers turn healthcare data into actionable intelligence and accelerates our journey to become a leading AI transformation partner for the healthcare industry," Nahata said. Moreover, the companies say the expanded partnership reflects a "significant step" in Innovaccer's growth strategy, as it builds on its U.S. and Middle East presence to expand into Europe and the U.K. "When leading healthcare-focused global systems integrators independently choose to build their delivery practices around Gravity, it tells the market that this platform is trusted to carry the most complex, high-stakes healthcare transformation programs in the world," said Abhinav Shashank, Innovaccer CEO and co-founder, in a statement. Shashank said Mastek joining the program gives the company validation of its platform and "four decades of institutional relationships with health systems and governments across three continents." "Together, we are bringing autonomous healthcare operations to markets where the ambition has always been there and the right platform and delivery partner have not been until now," Shashank said. The Mastek tie-up builds on Innovaccer's broader growth strategy and recent collaborations. In late June, it signed a multi-year strategic collaboration agreement with Amazon Web Services (AWS) to help health systems and payers deploy agentic AI solutions at scale. And in May, Innovaccer acquired CaduceusHealth to offer end-to-end revenue cycle management through a combination of its AI platform with the company's services. Let Google know we are your trusted source. Add our editorial as a preferred source in your search results.