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Full-Time

Community Engagement Partner

Posted on 7/1/2024

Dow Jones

Dow Jones

5,001-10,000 employees

Provides data intelligence and news services

Data & Analytics

Compensation Overview

$50k - $180kAnnually

+ Bonus + Pay-for-performance

Senior

New York, NY, USA

Category
PR & Communications
Growth & Marketing
Requirements
  • Minimum 5 years of relevant experience ideally managing relationships with, or serving products to, C-Suite Executives and other high-level stakeholders.
  • Ability to work closely with executive teams.
  • Exemplary verbal and written communication skills and customer relations skills.
  • Ability to attend a schedule of in-person events. Some travel may be required.
  • Ability to work in an event-management platform.
  • A proven track record of seeing ideas through to completion, utilizing exemplary execution skills.
  • Ability to work in a team structure
Responsibilities
  • Responsible for the Relationship Management journey from onboarding, including the Member Profile, to renewals.
  • Responsible for day-to-day member relationship, attending to the needs of the member and their team.
  • Onboard new members, including detailed Member Profile and formalized intake process for gathering comprehensive member data, bio, headshots, (onboarding and continuous feedback) and coordination of benefits.
  • Member Engagement: Execute best practice communication and engagement to maximize member attendance of upcoming events, summits, dinners, exchanges, breakouts, and exclusive experiences.
  • Manage event communication in event registration platform.
  • Curate cohorts for member-led events to meet with peers in confidence to discuss challenging topics they and their organization face.
  • Attend membership events (in-person and online), welcoming members, and providing on-site assistance at registration.
  • Assist in connecting network members with each other providing introductions for professional contacts.
  • Coordinate member opportunities for thought leadership, including Member Voices and Roll Call recruitment and coordination.
  • Provides member administrative assistance and support (redemption codes, passwords, etc).
  • Monitor event activity and flag 'unengaged' members for outreach.
  • Owns renewal process, including payment processing.
  • Garner members' thoughts on how to best improve and personalize their experience, both at the individual level and at events. Collate these insights, share with the Community Director, and subsequently work with Dow Jones' stakeholders to ensure members' needs are met.

Dow Jones, a renowned provider of data intelligence and information services, offers a robust environment for professionals interested in anti-money laundering, anti-corruption, and economic sanctions. Its commitment to superior technology such as advanced feeds and APIs, along with industry-leading data intelligence and global news distribution via Dow Jones Newswires, positions it as an esteemed leader in the information services industry. This makes it an ideal workplace for those passionate about cutting-edge data solutions and impactful global information dissemination.

Company Stage

M&A

Total Funding

N/A

Headquarters

New York, New York

Founded

1881

Growth & Insights
Headcount

6 month growth

2%

1 year growth

3%

2 year growth

9%
INACTIVE