Full-Time

Residential Manager

Confirmed live in the last 24 hours

BrightSpring Health Services

BrightSpring Health Services

10,001+ employees

Provides home and community-based health services

Compensation Overview

$41k - $45k/yr

Mid

Abingdon, VA, USA

The job is based in Abingdon, Virginia, and there may be operations in Bristol, Tennessee, but the position is specifically for Abingdon.

Category
Generalist Operations
Quality Control & Compliance
Operations & Logistics
Requirements
  • One year of supervisory experience required
  • Ability to communicate (verbal and written) with all levels of personnel, internal and external to the company. Ability to work flexible hours and locations and cover direct care shifts as necessary
  • Experience in managing systems, processes, and people
  • Working knowledge of Federal, State, and local regulations concerning services to individuals with acquired brain injuries
  • Ability to use a calculator and other general office, household, and adaptive equipment
  • Good organizational skills and attention to detail
  • Proven supervisory skills
  • Bachelor of Art/Bachelor of Science in Business, Health Care Administration or a Social Science OR high school diploma/General Education Diploma and equivalent work experience of three years in brain injury services or residential services for individuals with disabilities. Exceptions to educational requirements must comply with state law. Exceptions must have written approval of the Administrator or designee
  • Valid driver’s license from state of residence with a satisfactory driving record as defined by Company vehicle policy and/or liability insurance carrier (as applicable per program requirements)
Responsibilities
  • Abides by and demonstrates the company’s Mission, Vision, and Values through both behavior and job performance on a day-to-day basis
  • Supervises the provision of assistance to person(s) served in order to promote their physical, social, and psychological well-being
  • Monitors and ensures staff follow agency procedures to promote optimum safety practices to provide a safe environment
  • Monitors and ensures staff follows agency procedures to promote optimum health care and behavior supports
  • Monitors and ensures staff completes all documentation as required to ensure quality services
  • Supervises staff interactions with person(s) served and support staff to promote the rights of the person(s) served to achieve enhanced quality of life
  • Ensure Material Data Safety Sheets are present for all supplies/chemicals as applicable for assigned service sites
  • Conducts timely performance reviews
  • Maintains a work environment that supports dignity and fair treatment of staff
  • Participates in recruitment, ensures vacancies are filled in a timely manner, and participates in all hiring and termination decisions for assigned locations
  • Ensures that staff is deployed appropriately and that staffing ratios are in compliance with regulatory and service plan requirements
  • Prepares and posts schedules in a timely manner, and efficiently utilizes staff
  • Oversees staff training and orientation and maintains records
  • Reviews and provides feedback on all staff documentation, including time and attendance and requests for time off
  • Ensure staff is properly trained on Material Data Safety Sheets for chemicals/supplies
  • Serves as a positive role model and supports development of staff
  • Conducts staff counseling and corrective action including work improvement plans and follow-up
  • Ensures applicable Occupational Safety Health Administration compliance standards are met and all related training occurs. Documents training and compliance in accordance with ResCare and regulatory requirements
  • Promotes the individuality of person(s) served by ensuring that common living areas and bedrooms are individualized to reflect the personality of the person(s) who lives there
  • Implements systems for disposal, collection and storing of medical waste
  • Implements and oversees Best in Class initiatives for assigned service site(s)
  • Provides timely and appropriate feedback and oversight on staff documentation, including daily progress notes, data sheets, and incident reports
  • Ensures that each person served has an activity schedule developed and implemented
  • Oversees implementation of services outlined in person(s) served service plan
  • Oversees implementation of and compliance with audit systems
  • Observes the implementation of client rights and coaches staff on choice issues such as possessions, use of money, and church preferences
  • Assists with the review and tracking of incident and accident reports
  • Responds to emergencies for person(s) served
  • Participates as needed with investigations involving persons served and employees at assigned service site(s)
  • Monitors labor hours and ensures assigned service site(s) are operating within budgetary guidelines
  • Ensures timely submission of trust fund requests, receipts, and related financial documentation
  • Ensures a safe work environment to minimize worker’s compensation injuries and financial expenditures. Responsible for timely reporting of all service site injuries and assist with the management of claims
  • Monitors service site expenses relative to budgets
  • Trains staff on financial and administrative controls
Desired Qualifications
  • Previous experience providing services and supports to individuals with acquired brain injuries preferred
BrightSpring Health Services

BrightSpring Health Services

View

BrightSpring Health Services offers a range of clinical and nonclinical care services, including pharmacy and ancillary services, aimed at supporting individuals of all ages and health conditions in home and community settings. Their services cater to medically complex and high-need populations, with key areas including behavioral health, home health care, neuro therapy, and vocational training. BrightSpring employs over 37,000 team members across 50 states, serving more than 350,000 individuals daily. The company distinguishes itself from competitors by focusing on quality outcomes and investing in people, processes, and technology, such as their Connected Home model of care. Their goal is to enhance the quality of life for individuals in their communities, a mission they have pursued since their founding in 1974.

Company Size

10,001+

Company Stage

Post IPO Equity

Headquarters

Louisville, Kentucky

Founded

1974

Simplify Jobs

Simplify's Take

What believers are saying

  • BrightSpring's Q4 2024 profit indicates strong financial performance and growth potential.
  • The acquisition of Haven Hospice expands BrightSpring's hospice care services across 18 counties.
  • Telehealth market growth offers BrightSpring opportunities to enhance its digital health services.

What critics are saying

  • Shareholder litigation could lead to legal challenges and financial penalties for BrightSpring.
  • The sale of the IDD business may cause operational disruptions or market share loss.
  • Leadership transitions, like the new CFO, might lead to strategic shifts or instability.

What makes BrightSpring Health Services unique

  • BrightSpring's focus on home healthcare aligns with increasing demand from an aging population.
  • The company's strategic shift towards value-based care models enhances patient outcomes.
  • BrightSpring's expansion into telehealth capitalizes on the growing digital health market.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Flexible Work Hours

Company News

Louisiana Record
Mar 23rd, 2025
Plaintiff alleges negligence against healthcare provider after unsupervised resident attack

Allen accuses Brightspring Health Services of failing to provide adequate supervision and control over its residents, leading to her injuries.

McKnight's Home Care
Mar 6th, 2025
BrightSpring posts profit in 2024 Q4, plans to explore new markets

BrightSpring, which launched an initial public offering at the start of 2024, ended a year of robust earnings growth with a strong performance in the fourth quarter.

Stock Titan
Mar 5th, 2025
BrightSpring Health Services, Inc. Announces Promotion of Jennifer Phipps to Chief Financial Officer

BrightSpring Health Services (NASDAQ: BTSG) has announced the promotion of Jennifer Phipps to Chief Financial Officer, effective March 4, 2025, succeeding Jim Mattingly.

BH Business
Jan 21st, 2025
BrightSpring Sells IDD Business to Sevita for $835M

BrightSpring sells IDD business to Sevita for $835M.

MarketScreener
Oct 11th, 2024
BrightSpring Health Services, Inc. Announces Retirement of Steven S. Reed as Chief Legal Officer and Corporate Secretary

BrightSpring Health Services, Inc. announces retirement of Steven S. Reed as Chief Legal Officer and Corporate Secretary.