Facebook pixel

Sportsbook Supervisor
Delta Downs, LA
Confirmed live in the last 24 hours
Locations
Vinton, LA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Management
Requirements
  • Minimum of 1 year of experience with cash handling and sportsbook betting experience preferred
  • Previous supervisory experience preferred
  • At least 1 year of ticket writer/cashier experience preferred
  • Must be able to obtain and maintain a gaming license and satisfy all regulatory requirements
  • Strong collaboration and project management skills
  • Excellent written and verbal communication skills
  • Ability to thrive in a fast-paced, team-oriented environment
  • Experience in sports or online gaming highly desired
  • Exceptional interpersonal skills in dealing with employees and customers
Responsibilities
  • Supervises Sportsbook cashiers; ensures all transactions are performed according to Company policies as well as state and federal regulations
  • Monitors all monies being wagered
  • Approves or denies wagers from guests in conjunction with the Risk and Trading team
  • Maintains Sportsbook vault
  • Conducts sweeps/bankroll increases on cashier drawers as necessary
  • Monitors performance, conducts basic maintenance, and customer experience on kiosks
  • Handles escalated guest disputes in the Sportsbook
  • Reports issues and discrepancies to management immediately
  • Advises management of any operational concerns
  • Assists with training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned
  • Enforces Company's Standard Operating Procedures
  • Maintains high visibility throughout the Sportsbook
  • Provides outstanding customer service in a timely manner to both guests and fellow employees
  • Performs other duties as assigned
FanDuel

1,001-5,000 employees

Fantasy sports and online U.S. sportsbook
Company Overview
Fanduel is on a mission to make sports more exciting. The company provides a daily fantasy sports platform with a range of game types for players with a guaranteed prize pool for the winners.
Benefits
  • From peer-to-peer learning to industry conferences, there are a number of ways to develop your career
  • From your head to your toes we’ve got you covered with our 100% health insurance coverage
  • We keep a well-stocked supply of snacks and refreshments to keep you going throughout the day
  • Flexible hours and vacation scheduling let you work when you’re at your best
  • We provide the latest tech and equipment, you get the job done
Company Values
  • We’re not just a company, we’re a collective. And we’re not just coworkers, we’re a community.
  • We’re an all-hands-on-deck crew of dreamers, doers, thinkers, makers, builders, breakers, and rebuilders.
  • We value teamwork above all else.
  • We believe that diversity and inclusiveness are at the core of any good team.
  • Passion for building a product our customers will love, passion for being the best in our field, and passion for our own people.