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Sportsbook Supervisor
Delta Downs, LA
Confirmed live in the last 24 hours
Vinton, LA, USA
Experience Level
Desired Skills
Customer Service
  • Minimum of 1 year of experience with cash handling and sportsbook betting experience preferred
  • Previous supervisory experience preferred
  • At least 1 year of ticket writer/cashier experience preferred
  • Must be able to obtain and maintain a gaming license and satisfy all regulatory requirements
  • Strong collaboration and project management skills
  • Excellent written and verbal communication skills
  • Ability to thrive in a fast-paced, team-oriented environment
  • Experience in sports or online gaming highly desired
  • Exceptional interpersonal skills in dealing with employees and customers
  • Supervises Sportsbook cashiers; ensures all transactions are performed according to Company policies as well as state and federal regulations
  • Monitors all monies being wagered
  • Approves or denies wagers from guests in conjunction with the Risk and Trading team
  • Maintains Sportsbook vault
  • Conducts sweeps/bankroll increases on cashier drawers as necessary
  • Monitors performance, conducts basic maintenance, and customer experience on kiosks
  • Handles escalated guest disputes in the Sportsbook
  • Reports issues and discrepancies to management immediately
  • Advises management of any operational concerns
  • Assists with training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned
  • Enforces Company's Standard Operating Procedures
  • Maintains high visibility throughout the Sportsbook
  • Provides outstanding customer service in a timely manner to both guests and fellow employees
  • Performs other duties as assigned

1,001-5,000 employees

Fantasy sports and online U.S. sportsbook
Company Overview
Fanduel is on a mission to make sports more exciting. The company provides a daily fantasy sports platform with a range of game types for players with a guaranteed prize pool for the winners.
  • From peer-to-peer learning to industry conferences, there are a number of ways to develop your career
  • From your head to your toes we’ve got you covered with our 100% health insurance coverage
  • We keep a well-stocked supply of snacks and refreshments to keep you going throughout the day
  • Flexible hours and vacation scheduling let you work when you’re at your best
  • We provide the latest tech and equipment, you get the job done
Company Values
  • We’re not just a company, we’re a collective. And we’re not just coworkers, we’re a community.
  • We’re an all-hands-on-deck crew of dreamers, doers, thinkers, makers, builders, breakers, and rebuilders.
  • We value teamwork above all else.
  • We believe that diversity and inclusiveness are at the core of any good team.
  • Passion for building a product our customers will love, passion for being the best in our field, and passion for our own people.