Manager – Inside Sales @ Dun & Bradstreet

Why We Work at Dun & Bradstreet

Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,500+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.

The Inside Sales function is responsible for selling the Company’s products and services to new and/or existing clients and developing or expanding accounts remotely via telephone or other electronic means. Primary responsibility is to maintain and grow the revenue stream through renewal management, cross-sell and up-sell of new opportunities.

Essential Key Responsibilities

Manage a team of Account Managers and Coaches that proactively work with customers throughout the United States to sell new business, cross-sell and up-sell D&B Service offerings to achieve monthly sales targets
Actively measure and evaluate the performance of Account Managers, measuring against clearly identified benchmark guidelines; Ensure that the performance of all key metrics in Salesforce.com is properly measured
Collaborate with all Small Business partners: Campaign Marketing, Reporting and Analytics, Finance, Sales Operations, Sales Planning, Human Resources and other Sales leaders to raise overall sales performance
Provide coaching and leadership to the team through participation in sales calls in varying stages of the sales process; Develop career plans for each Account Manager and identify areas of exposure and growth to help them achieve their career plan aspirations
Through sales analytics, ensures our team members understand and professionally communicate our services to customers by demonstrating our commitment to their profitability
Partner with Business Partners to attract, recruit, build and develop a team of top performing sales professionals; handle all HR related topics for direct reports
Responsible for personnel administration for the team, including (but not limited to): salary review, coaching & training, team member development, performance management, compliance, and employee relations

Education and Experience

Associate’s Degree - Required
Bachelor’s Degree - Preferred
Years of Experience: 2 to 4 years

Essential Skills and/or Certifications

Strong technical aptitude with CRM experience, call center technologies and Microsoft Office Suite experience
Ability to perform in a fast-paced, high energy environment and think quickly on your feet to solve problems
Self-starter with ability to motivate a sales team to achieve results by handling multiple priorities and effectively lead teams through change
Proven track record in demonstrating strong sales performance results
Goal oriented and analytical
Ability to empower team members to make decisions that drive results for their customers
Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success
Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs

Key Stakeholders

External Clients, Sales Operations, Collections, Accounts Receivable, Finance, Technology, Quality Assurance

Benefits We Offer

· Generous paid time off in your first year, increasing with tenure.

· Up to 16 weeks 100% paid parental leave after one year of employment.

· Paid sick time to care for yourself or family members.

· Education assistance and extensive training resources.

· Do Good Program: Paid volunteer days & donation matching.

· Competitive 401k & Employee Stock Purchase Plan with company matching.

· Health & wellness benefits, including discounted Wellhub membership rates.

· Medical, dental & vision insurance for you, spouse/partner & dependents.

· Learn more about our benefits: http://bit.ly/41Yyc3d.

All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. Pay transparency nondiscrimination statement/posting - OFCCP’s pay transparency policy can be found here. We participate in E-Verify - The current poster can be found here.

Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [email protected] to let us know the nature of your accommodation request and your contact information.

Essential Key Responsibilities

Education and Experience

Essential Skills and/or Certifications

Key Stakeholders

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What critics are saying

What makes Dun & Bradstreet unique

Benefits