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Technology Consultant
Healthcare Patient Experience
Posted on 3/18/2022
INACTIVE
Locations
Chicago, IL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Creativity
JavaScript
HTML/CSS
Management
Sales
Requirements
  • 1-4 years of experience at a SaaS company
  • A Bachelor's degree or greater
  • Previous experience with HL7 standards
  • Proficient with HTML/CSS and Javascript
  • A superb communicator and problem-solver
  • Want to work at a fast-growing tech company
Responsibilities
  • Successfully onboard our clients and deliver solutions ultimately resulting in high renewal and expansion rates
  • Build strong, lasting relationships with clients, and are a creative and analytical problem-solver
  • Support the Sales team in pursuit of large deals and the Product team to improve product features
  • Have outstanding interpersonal skills to juggle multiple priorities, and are a superb communicator
  • Most importantly, you care deeply about our clients and provide them a world-class experience
  • Quickly become an expert on the Qualtrics Experience Management (XM) Platform and related solutions
  • Serve as main point of contact for clients during implementation and manage the project to completion
  • Design and document functional and technical requirements and help scope projects by understanding timelines and work
  • Solve complex technical implementations both independently and in a team environment
  • Clearly communicate solutions back to clients through phone and email
  • Train and teach clients on specific and new aspects of the Qualtrics Experience Management (XM) Platform and related solutions
  • Work with our Product Management and Engineering teams to solve problems and implementations
  • Continually adapt and develop in-depth product knowledge and learn new technologies
Qualtrics

5,001-10,000 employees

Experience management software
Company Overview
With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders. At Qualtrics, their mission is to close the experience gap.
Benefits
  • Work hard/play hard - For every bit of hard work we put in, we have twice the fun. Whether that means taking a break in a massage chair or hitting the slopes after work, Qualtrics makes sure that employees take time to recharge and live it up. Everyone receives $1500 annually to spend on a ‘bucket list’ adventure.
  • Upward mobility - Because we’re a hyper-growth company, getting promoted and taking on more opportunity is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description.
  • Office perks - We believe in a workspace that allows you to take a breather and pepper fun throughout your day. Grab a beer in the Dublin office pub, enjoy Seattle’s rooftop patio overlooking the Puget Sound, or raid one of the many kitchens around Provo’s office.
  • Global - Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happening across the organization.
  • Total rewards - The term “benefits” doesn’t really do our employee rewards program justice. We provide medical, dental, and vision insurance, 20+ days of annual leave, generous retirement fund contributions, quarterly bonuses, and tons of career mobility.
  • High bar - We don’t hire cutthroat individuals who only care about themselves. We’re looking for top performers with a wide array of professional and personal experience. Our employees are driven, intelligent, diverse and interesting people who work well in teams and know how to have fun.
Company Values
  • Transparent - Our default is to share, leading to open debate, trust, and decisions based on data, not politics.
  • All in - We bet on Qualtrics and Qualtrics bets on us. This is our company. We deliver, whatever it takes.
  • Customer obsessed - If a customer is upset, we failed. Period. We learn, and we fix it.
  • One team - There is only one team at Qualtrics. We win and lose together and never say, 'That's not my job'.
  • Scrappy - We're smart, resourceful, and find a way. We write our own story instead of following others.