Full-Time
Specialist
AI-based auto finance platform
Data & Analytics
AI & Machine Learning
Financial Services
Junior
Cambridge, MA, USA
Required Skills
Communications
Customer Service
Requirements
- High attention to detail
- Exceptional verbal and written communication skills
- Ability to work well under pressure and with minimal supervision
- Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere
- Work experience at an auto lender, car dealership, or DMV is considered a plus
- 2+ years experience in an administrative and data entry role considered a plus
Responsibilities
- Partnering with our Titles, Remarketing, & Insurance teams to complete time-sensitive title releases from Lendbuzz to the relevant auctions or dealerships purchasing our vehicles
- Facilitating customer, dealer and DMV follow-ups and issue resolutions regarding title releases
- Processing lien releases in our online tools
- Documenting lien releases in our CRM (Salesforce), notating relevant information about the status of the title release and its destination
- Handling all title releases within our expected service levels to auctions and dealership partners
- Maintaining best in class customer service when interacting with third-parties involved in title processing
Lendbuzz is an AI-based auto finance platform company on a mission to helps consumers obtain fair access to credit when purchasing a car. Powered by alternative data and machine-learning algorithms, Lendbuzz can assess the creditworthiness of consumers whose credit scores range from good to non-existent—a group totalling some 100 million people—yet despite their massive numbers are underserved by traditional loan processes.
Company Stage
N/A
Total Funding
$1.5B
Headquarters
Boston, Massachusetts
Founded
2015
Growth & Insights
Headcount
6 month growth
↑ 9%1 year growth
↑ 38%2 year growth
↑ 88%Benefits
Dental & health insurance
401(k)
Company outings
Fitness center
Unlimited PTO
Stocked kitchen
Company issued hardware
Cool swag
Flexible working hours