Job Description

The Square Risk team protects our customers and Square from financial risk from Fraud, Disputes, and Credit. We keep our customers safe while $160B+ flows through Square annually, allowing the entire company to take controlled risks and grow. We take pride in our work and mission to protect our customers, to protect Square, and make a complicated and sometimes painful process understandable to all. 

We’re looking for an experienced Product Manager to lead Banking Risk, one of the pillars of Square’s growth and the financial home for our customers. You will work to protect Banking customers from bad actors and Square’s Banking products from being exploited. You will understand Banking customers’ needs and how bad actors could exploit our systems to create the right Jobs To Be Done.  You will create a strategy and mission to build Risk products and platforms to support Banking growth.  You will work closely with Banking and Risk organizations, partnering with cross-functional team members from the Engineering, Machine Learning, Design, Operations, Product, and Program teams. 

You will:

• Conduct customer-facing research and use data to produce product insights.
• Define and develop a vision and strategy for Banking Risk in collaboration with partner Product teams,  Engineering, Design, Analytics, Policy, and Operations.
• Deliver remarkable products and features that ensure optimal experiences for Banking customers and protection against financial loss.
• Address challenging prioritization questions through data-driven approaches that put your customer first. 
• Establish your product roadmap and lead your cross-functional to completion within the target range.
• Represent your team, your team’s goals, and your team’s strategy to meet those objectives with multiple partners, Banking and Risk leadership, and senior company leaders.

Qualifications

• 8+ years of product management experience developing industry-leading products that have solved complex problems for their customers.
• Influence: Experience building consensus and working with diverse partners across a product ecosystem
• Vision: You’ve formed, gained, and supported essential strategies shaping the direction of your product
• Results: You’re excellent tactically, with experience shipping elegant products at scale.
• Customer empathy: Experience shaping product direction and execution based on customer needs.
• Experience in the Banking or Risk domains building software, and Machine Learning solutions