We’re ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we’ve been helping our clients develop products that are changing the world, whether that’s by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.
ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.
When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world’s most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don’t have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees.
As a Software Update Technician, you will play a crucial role in ensuring the seamless integration of software updates into control units prior to installation in our Chattanooga assembly plant. You will be responsible for setting up and monitoring flash stations, providing valuable insights on capacity and efficiency, as well as analyzing errors and quickly introduce countermeasures. This position requires a strong technical background, attention to detail, and effective communication skills.
Install and configure flash stations for control units according to specified guidelines (Hardware, Software, adapter, tools, label printer, design and build adapters, etc.).
Create Software update macros and write environmental simulations for part updates.
Conduct thorough testing of software updates to validate functionality and performance.
Write work instructions for software updates and publish them for 3rd party support staff.
Create and organize mobile kits that can be taken to offsite supplier warehouses.
Coordinate with vehicle project coordinators to ensure flash stations are available and ready for actions when needed at offsite supplier warehouses.
Monitor the software update process to ensure timely and accurate implementation.
Analyze and assess the capacity of flash stations to meet production demands.
Provide regular updates on station capacity and efficiency to relevant stakeholders.
Propose and implement improvements to optimize the overall update process and increase throughput.
Maintain detailed records of software update activities, including configurations, testing results, and issue resolutions.
Provide requested data to support creation of comprehensive reports on station performance, capacity utilization, and update success rates.
Ensure ESD protection requirements are followed.
Organize supplies and keep up stock.
Required:
English fluent - verbal and written
Experience in vehicle electric and electronic(minimum 2 years)
Knowledge in MS office (Excel and PowerPoint)
Preferred:
Experience with Python coding language
Ability to read and understand wire harness diagrams
Experience with Automotive Manufacturing Process.
ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.
