Manager – Product Quality Control Assurance

We’re hiring a Manager, Product Quality Control Assurance, who is responsible for overseeing and managing the quality assurance function across the company’s system of refined product terminals. This role ensures that all products delivered to downstream parties meet the company’s quality standards and regulatory requirements. The Product Quality Assurance Manager leads a team of quality control specialists and works closely with the commercial, operations and compliance teams to promote a culture of excellence and continuous improvement. This role is responsible for implementing quality control procedures and processes, conducting product testing, ensuing adherence to regulatory requirements as determined by the Compliance team, and supporting operational teams in delivering on-specification products to customers.

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner’s integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.

We’re excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We’re looking for passionate people with great ideas to contribute to our company’s future. If you’re motivated by what’s next, Global Partners can provide you the opportunities to push your career to the next level.

The Types of “Energy” You Bring

• Excellent written and verbal communication skills

• You are self-motivated and like to take initiative

• You are a team player with a positive attitude

• You have strong time management skills

“Gauges” of Responsibility

Quality Assurance Management

• Develop and implement quality control processes and procedures to achieve goals for compliance, customer satisfaction and value extraction.

• Establish receipt and delivery specifications.

• Assess product quality during receipt, storage, and distribution.

• Through testing and data collection, identify products and locations that are well positioned for value extraction.

Team Leadership

• Conduct training sessions to ensure proper execution of processes and procedures.

• Foster a team environment that encourages open communication and continuous improvement.

• Attend ASTM, API and other QC related meetings and sub committees

• Ensure procedure and processes are followed and reviewed yearly

• Follow changing regulations and other QC related State and Federal requirements.

Inspection and Testing

• Oversee sampling and testing programs.

• Evaluate test results to assess the attainment of goals.

• Perform or coordinate sampling and testing of refined petroleum products at terminal facilities in accordance with ASTM, API, and internal standards.

• Analyze test results and ensure compliance with specifications prior to product dispatch.

Documentation and Reporting

• Investigate and resolve product quality issues or off-spec incidents.

• Maintain accurate records of quality control activities and test results.

• Prepare and present quality reports for management.

• Develop procedures for quality control and blending.

• Help IT and Data Systems groups to develop automated systems and reporting.

• Track and analyze quality metrics relative to goal attainment.

• Ensure adherence to industry standards (e.g., ASTM, API) and regulatory guidelines.

• Maintain accurate and timely quality records, test reports, batch documentation, and incident logs.

• Support audits and inspections by internal teams and regulatory agencies.

Continuous Improvement

• Lead initiatives to improve process effectiveness, efficiency, capacity and flexibility.

• Collaborate with cross-functional teams to implement outcomes from continuous improvement efforts.

• Stay updated on industry trends and emerging quality control technologies.

Safety and Compliance

• Ensure all quality control activities adhere to safety standards.

• Coordinate with regulatory bodies, the Compliance team and industry organizations.

Incident Investigation

• Participate in root cause analysis for product quality incidents, contamination, or customer complaints.

• Recommend and implement corrective and preventive actions.

“Fuel” for You

• Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.

• Health + Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.

• The Road Ahead – We offer 401k and a match component!

• Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.

• Give Back! We believe in community support. We know everyone gives in their own way, that’s why we offer paid volunteer time off to you to help an organization of your choice.

The GPS of our Interview Process

• First thing’s first, if you’re interested in the role, please apply.

• A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter will contact you.

• We conduct in-person and virtual interviews and provide additional interview information or other items needed at that time.

Qualifications

• Bachelor’s degree in chemistry, engineering or related field preferred.

• Excellent analytical and problem-solving abilities and communication skills

• Familiarity with industry regulations and compliance standards.

• Proficient in quality control software and tools.

• Strong communication and interpersonal skills.

• Ability to travel to terminal sites as needed. Approximately 25% travel.

We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.