ABOUT NOVATECH AUTOMATION

NovaTech Automation is a U.S.-based supplier of automation and engineering solutions for power utilities. We produce the easiest-to-use and best-supported automation products in the industry — from grid automation and power measurement to satellite clocks and ethernet switches. Our Orion, Bitronics, and Kronos product lines can be found in substations, on pole tops, in the enterprise, and at the grid edge, trusted by utilities around the world to keep the lights on. With a 10-year no-hassle warranty, a net-zero commitment, and 98.7% of clients saying they’d recommend us to a colleague, we build products — and relationships — that last.

THE ROLE

We’re looking for a Technical Sales Engineer who thrives at the crossroads of engineering and customer engagement. In this remote role, you’ll serve as the technical backbone of our sales team. You know the electric utility world: SCADA protocols, substation architecture, IEDs, and the complex needs that come with keeping the grid running. You translate that knowledge into winning proposals, compelling demonstrations, and trusted customer relationships.

This role requires 50–70% travel — you’re comfortable on the road (or in the air) and energized by face-to-face time with customers and at industry events.

WHAT YOU’LL DO

Product & Technical Support

Become a go-to expert on Orion, Bitronics, and Kronos products and their real-world applications
Support customers with product integration and technical questions throughout the sales cycle
Provide hands-on technical support to field sales during active pursuits

Proposals & Customer Engagement

Lead and contribute to Bid & Proposal activities, including RFI and RFP responses
Develop and deliver product demonstrations that speak to both technical and non-technical audiences
Support customer presentations, trade events, and product exhibits alongside the field sales team
Contribute technical content to marketing materials and customer system proposals

Trade Shows & Training

Represent NovaTech’s product portfolio at industry trade shows and exhibitions
Deliver customer training at events and on-site as needed

WHAT YOU BRING

Experience & Education

Bachelor’s degree in Information Technology, Computer Science, or Engineering — Required
4+ years of electric utility automation experience (or equivalent mix of education and experience) — Required
Hands-on experience with Intelligent Electronic Devices (IEDs) in the utility space — Required
Solid working knowledge of SCADA protocols: DNP3, Modbus, IEC-61850 — Required
Familiarity with substation architecture, network communications, and serial communications — Required
Experience managing live chats, field testing, and troubleshooting — Required
Home base in the U.S. with ability to travel 50–70% — Required
Experience with Radius systems for ID management — Preferred
Familiarity with IT security best practices and databases — Preferred

Skills

Programming experience in Lua, Python, or C/C++ — Required
Technical knowledge of microgrid technologies, renewable energy systems, and energy management — Required
Strong communicator — written, verbal, and in front of a room — Required
Analytical mindset with sharp problem-solving skills — Required
Ability to make complex technology easy to understand for any audience — Required

WHO YOU ARE

A fast learner who picks up new products and protocols quickly and runs with them
Customer-focused — you understand utility clients’ constraints and earn their trust
A strong collaborator who works across Sales, Engineering, and Product teams
Driven and self-directed — you advance proposals and pursuits without waiting to be pushed
Adaptable — you read the room and adjust your approach based on the client and deal stage
Someone who leads with integrity in every client and colleague interaction

OUR VALUES

At NovaTech, everything we do is rooted in Service, Innovation, Integrity, and Teamwork. We’re looking for someone who doesn’t just check boxes on a résumé — but who genuinely lives those values in how they show up for customers and colleagues every day.

READY TO JOIN US?

If you’re a technically sharp, people-savvy professional who loves the electric utility world and wants to make an impact with products that matter — we’d love to hear from you. Apply today.

Technical Sales Engineer

NovaTech Automation

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