Full-Time

User Operations Specialist

Posted on 5/23/2024

The Predictive Index

The Predictive Index

201-500 employees

Talent optimization platform using behavioral science

Consulting

Mid

Remote in USA

Required Skills
Communications
Salesforce
Customer Service
Requirements
  • Customer service experience
  • Technical aptitude
  • Problem-solving skills
  • Intellectual curiosity
  • Written and verbal communication skills
  • Salesforce experience preferred
Responsibilities
  • Communicate with clients and partners via phone and email
  • Educate customers on software functionality
  • Identify and solve customer challenges
  • Contribute to team projects and initiatives
  • Maintain open communication with team members
  • Assist with updating support documentation

The Predictive Index offers a talent optimization platform leveraging 60+ years of behavioral science, utilizing behavioral assessments, cognitive assessments, job assessments, and employee experience surveys to help companies hire the right people, build cohesive teams, and sustain employee engagement.

Company Stage

Series C

Total Funding

$101M

Headquarters

Westwood, Massachusetts

Founded

1955

Growth & Insights
Headcount

6 month growth

2%

1 year growth

-2%

2 year growth

-3%
INACTIVE