Full-Time
Lodging Maintenance Manager
Updated on 9/12/2026
Snowshoe Mountain
Year-round mountain resort in West Virginia
No salary listed
Snowshoe, WV, USA
In Person
Affordable on-mountain employee housing is available for rent.
 Facilities Operations (1) |
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- A high school diploma or GED.
- Strong technical skills in general repairs, building systems, and problem diagnosis.
- Knowledge of homeowners association operations or contract management.
- Strong organizational and communication skills with the ability to collaborate across departments.
- Direct and oversee daily maintenance operations for lodging units, ensuring timely, high-quality repairs and service delivery.
- Diagnose maintenance issues, identify root causes, and implement long-term corrective actions to prevent repeat failures.
- Maintain preventive maintenance programs and schedules to maximize asset life and minimize operational disruptions.
- Ensure all work complies with safety standards, regulatory requirements, and company policies.
- Track and manage work orders, maintenance performance metrics, and inventory of supplies and equipment.
- Ensure lodging units remain safe, well-maintained, and guest-ready.
- Develop, launch, and oversee a residential remodeling service focused on kitchen and bathroom renovations.
- Scope remodeling projects and conduct site assessments.
- Prepare project estimates and proposals.
- Coordinate labor, subcontractors, materials, equipment, and scheduling for remodeling projects.
- Monitor project quality, timelines, budgets, and customer satisfaction.
- Ensure remodeling projects are completed safely, efficiently, and to established quality standards.
- Support the growth of remodeling operations as a sustainable and profitable revenue stream.
- Manage homeowners association maintenance contracts, budgets, and service agreements.
- Serve as the primary maintenance contact for homeowners association projects and maintenance activities.
- Communicate with homeowners association boards and representatives regarding maintenance needs, project status, and contract performance.
- Provide homeowners association updates to the leadership team for communication and reporting to boards.
- Supervise maintenance staff and contractors, including scheduling, assigning work, training, coaching, and performance management.
- Promote accountability, productivity, and professional development within the maintenance team.
- Monitor contractor performance to ensure quality workmanship and compliance with service agreements.
- Partner with Housekeeping to address maintenance issues identified during unit inspections and cleaning operations.
- Communicate with Front Desk personnel regarding maintenance issues that may affect guest stays, require guest relocations, or impact occupancy.
- Collaborate with department leaders to improve communication, operational efficiency, and guest satisfaction.
- Coordinate with Homeowner Services to prioritize homeowner needs and communicate repair plans, project status, and completion timelines.
- Three to five years of experience in property maintenance, facilities management, or residential construction and a valid West Virginia Contractor’s license.
- Three to five years of experience managing teams and contractors.
- Five or more years of experience in residential remodeling, especially kitchens and bathrooms.
Snowshoe Mountain is a year-round destination resort in West Virginia offering skiing, snowboarding, mountain biking, lodging, dining, retail, events and other outdoor recreation. Resort teams operate lifts, trails, hotels, vacation rentals, restaurants, shops and guest services across the mountain village. Snowshoe is part of Alterra Mountain Company and participates in the wider Ikon Pass destination network, while retaining its own local identity. Its employer scope therefore spans outdoor operations, hospitality, maintenance and seasonal guest experiences.
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