ACH Operations Analyst
Confirmed live in the last 24 hours
Edgewater, NJ, USA
Experience Level
Desired Skills
Customer Service
  • Minimum of two years' experience with ACH
  • Knowledge of NACHA rules and file mapping requirements
  • Excellent interpersonal and customer service abilities
  • Ability to work effectively while multi-tasking in a high-volume environment
  • Excellent organizational skills and high attention to detail
  • Strong research, problem-solving and critical thinking skills
  • Excellent PC skills
  • Excellent oral and written communication skills
  • Ability to both learn new products/services and apply knowledge
  • Maintain confidential customer and Bank information in a responsible and secure manner
  • Review and process ACH files daily for entries Originated
  • Research and resolve inquiries from Originators related to ACH returns and notifications of change
  • Daily exception processing for incoming ACH entries
  • Process Stop Payments and errors related to Regulation E
  • Process Reversal and Recall Requests on behalf of ACH Originators
  • Monitor exposure limits for ACH clients
  • Review daily reports related to ACH returns and return rates
  • Review daily reports related to ACH entries originated
  • Provide telephone support to ACH clients and other banks
  • Perform daily end of day reconciliations of our ACH systems
Cross River Bank

501-1,000 employees

Financial technology infrastructure solutions
  • Generous parental & leave policies
  • Completely subsidized health, dental, & vision insurance
  • Complimentary dry cleaning
  • On-site haircuts
  • Endless snacks
  • Company events
Company Core Values
  • Authentic
  • Purposeful
  • Responsible