THE OPPORTUNITY

• Develop and maintain strong customer relationships at project, program, and executive levels
• Oversee the life cycle of multiple highly complex enterprise projects and/or business initiatives with high quality delivery, under timelines while managing customer expectations
• Use hard data and metrics to back up assumptions and evaluate outcomes.
• Build relationships and lead Program Managers, which includes coaching, training and educating teams, Programs (team of teams), and those surrounding the teams on the principles and practices of Agile
• Help drive strategic goals, oversee technical and functional specifications, and generate and maintain detailed implementation plans
• Be responsible for overall budget and profitability for your team’s programs
• Be a proactive, extroverted bridge builder and a “that person” who understands how to foresee risks, define goals, plan for and relentlessly drive the execution of efforts to help teams meet cross-organizational goals under uncertainty and rapid change driven by exciting, evolving opportunities and challenges. 
• Serve as the escalation point for your team of project managers regarding program/project management methodology.
• Other duties as assigned.

THE SKILL SET

• 15+ years of Project/Program Management experience running large worldwide complex programs in a fast-paced environment using traditional and Agile methodologies and delivering highly scalable and robust systems.
• Bachelor’s or Master’s degree or equivalent in Computer Science, Engineering, Business, Management Information Systems or equivalent experience in related field
• Must be self-directed and a problem solver
• 5+ years demonstrated experience managing teams, successfully resolving complex business and application problems in a timely manner
• Demonstrated experience coaching and leading other Program Managers
• Excellent verbal and written communication skills
• Ability to build trusted partnerships with executives and project teams, both internal and external
• Expert knowledge of Software Implementation Methodologies.
• Provides professional and/or technical leadership in the execution of day-to-day program activities.
• At least 3 years’ experience working with Agile methodologies 
• Advanced knowledge of Project Management Software Tools, such as Microsoft Project, SmartSheets and JIRA
• Proven record of managing large project budgets and profitability
• Pricing experience not required, but desirable
• Weekly travel requirement is up to 50%, within the United States with occasional international travel as required
• Ability to manage multiple initiatives simultaneously
• Work well under pressure
• PMP certification, ITIL or CSM are desirable 

THE BENEFITS

• Flexibility to work from home or in the office, depending on what works best for you
• Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take vacation during the year to ensure dedicated time to spend with loved ones, explore, rest and recharge
• 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday  
• 16 weeks of paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work 
• $110 a month to cover your cell phone and internet expenses 
• High-end laptop (Dell or Mac)
• Competitive pay and bonus/commission
• Comprehensive health, detail, vision, and mental benefit options (PPO, FSA, HSA)
• 401k plan with a 3% employer non-election contribution