Vocational Field Case Manager

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Most Loved Workplace® 
Forbes Best-in-State Employer

Vocational Field Case Manager

This Field Case Manager will cover our Cleveland, Akron & Youngstown, OH region and must live within one hour of either Cleveland. Akron or Youngstown in order to be considered.

PRIMARY PURPOSE:  To provide proactive vocational rehabilitation services to facilitate the injured worker’s return to work by identifying vocational options based upon an injured worker’s transferrable skills, taking into account his/her physical abilities, work history, and educational background.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Provides job development activities, including but not limited to:  vocational counseling, resume development, interviewing exercises, job lead identification and employer contact.
• Consults closely with the injured worker to assist them with the return to work efforts.  This may include traveling to health care provider offices, potential job sources and other required offices to coordinate return to work goals.
• Reviews all medical records, clarifies medical issues with field case management or medical providers and interview workers with disabilities to evaluate the medical, rehabilitation and vocational status of the injured worker.
• Performs vocational evaluations to include potential testing for interest, aptitude and personality of the injured worker. 
• Performs transferable skills analysis to identify the viability of feasible work alternatives based upon the transferability of skills possessed by the injured worker.
• Identifies, plans, and arranges vocational/job training opportunities when appropriate.
• Performs labor market research to develop labor market surveys.
• Maintains professional communication with the claims examiners to provide timely updates and promote the necessary plan for appropriate job placement of the injured worker.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization’s quality program(s).
• Travels as required.

Education & Licensing

Master’s degree in Rehabilitation Counseling from an accredited college or university preferred.  Certified Rehabilitation Counselor (CRC) and/or Certified Disability Management Specialist (CDMS), COHN, CCM ,Registered RN, COHN Certification required.

Experience

Six (6) years of related work experience including three (3) years vocational case management experience or equivalent combination of education and experience required.

Skills & Knowledge

• Knowledge of local and state vocational resources
• Knowledge of state jurisdiction pertaining to Workers’ Compensation
• Knowledge of essential vocational services including the local labor market and employability factors
• Excellent oral and written communication skills, including presentation skills
• PC literate, including Microsoft Office products
• Strong organizational skills
• Excellent interpersonal skills
• Ability to create and complete comprehensive, accurate and constructive written reports
• Ability to work independently and in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:  Computer keyboarding, travel as required

Auditory/Visual:  Hearing, vision and talking

NOTE:  Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

#RN #CRC #CRRN #COHN #CDMS

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.