Full-Time

Manager, Professional Services

Enterprise SaaS, ELN

Posted on 9/10/2026

Dotmatics

Dotmatics

501-1,000 employees

Cloud-based R&D informatics for life sciences

Compensation Overview

$123.6k - $167.2k/yr

Remote in Canada

Remote

Category
Solution Engineering (1)

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Requirements
  • Significant experience within Professional Services, consulting, or enterprise technology delivery, combined with demonstrated people leadership experience.
  • Experience in scientific software, laboratory informatics, laboratory automation, or a related enterprise software-as-a-service environment.
  • Experience leading, coaching, and developing technical or scientific Professional Services teams.
  • Experience with laboratory automation, Lab Orchestration, scientific instrument integration, or closely related laboratory technologies.
  • Understanding of laboratory workflows and translating scientific and operational requirements into implementable solutions.
  • Experience delivering complex enterprise software-as-a-service, laboratory informatics, or scientific software implementations.
  • Experience working across interconnected laboratory systems, instruments, software, and scientific data workflows.
  • Experience acting as a trusted consultant to enterprise customers and engaging with scientific and technical stakeholders.
  • Experience supporting complex solutions through discovery, proof of concept, implementation, and production adoption.
  • Experience collaborating with Sales, Solutions, Product, and Engineering during pre-contract, implementation, and post-implementation phases.
  • Ability to provide technical or architectural oversight without personally owning every aspect of solution delivery.
  • Experience managing Services financial performance, including utilization, revenue, margin, and delivery forecasting.
  • Experience developing repeatable methodologies, reusable assets, or standardized Services offerings.
  • Experience identifying opportunities to use automation and emerging technologies, including artificial intelligence, to improve Professional Services delivery efficiency and scalability.
  • Experience managing multiple concurrent customer engagements and identifying delivery, technical, and commercial risk.
  • Ability to operate effectively in a global, matrixed organization with stakeholders across multiple functions and geographies.
Responsibilities
  • Lead and develop a high-performing team of technical and scientific Professional Services professionals across North America.
  • Build team capability through coaching, career development, skills planning, and recruitment.
  • Provide leadership and subject-matter guidance for Lab Orchestration and laboratory automation engagements, including instrument integration, scientific data flows, and laboratory workflow transformation.
  • Support the development of Dotmatics' Lab Orchestration delivery methodology, implementation patterns, best practices, and reusable knowledge.
  • Provide oversight and governance for complex and strategic customer programs involving multiple technologies, workstreams, or delivery teams.
  • Lead or support strategic customer engagements from discovery and proof of concept through implementation and production adoption.
  • Act as a senior consultant to customers, translating scientific and laboratory workflows into practical technical and service solutions.
  • Work with Sales and Solutions teams during pre-contract and solution-definition activities to ensure proposed solutions are achievable, appropriately scoped, and commercially viable.
  • Partner with Product and Engineering to provide structured feedback from customer implementations and help shape capabilities required to deploy and operate Lab Orchestration solutions.
  • Encourage scalable Services delivery approaches, including automation, artificial-intelligence-assisted delivery, reusable assets, and standardized offerings.
  • Develop and standardize Professional Services offerings to improve customer outcomes, delivery predictability, and scalability.
  • Drive utilization, revenue, and margin performance across the team.
  • Review commercial delivery plans to maximize margin while protecting customer outcomes and delivery quality.
  • Review Statements of Work and Services agreements with Sales and Legal, providing Services, delivery, and contractual input where appropriate.
  • Monitor project and contract performance, including work in progress, forecasts, delivery risk, and financial performance.
  • Manage subcontractors and delivery partners, ensuring quality and accountability remain consistent with company standards.
  • Conduct solution and delivery peer reviews on strategically important or high-risk engagements.
  • Identify operational improvements that increase quality, repeatability, efficiency, and scalability across Professional Services.
  • Communicate and collaborate within a multinational, cross-functional organization including Project Management, Solutions Architects, Application Scientists, Developers, Sales, Engineering, Customer Success, and Product.
Desired Qualifications
  • Experience with laboratory robotics and automation platforms.
  • Experience with scientific instrument connectivity and integration.
  • Experience with laboratory informatics environments involving electronic laboratory notebooks, laboratory information management systems, scientific data management systems, chromatography data systems, or related scientific systems.
  • Experience designing or implementing end-to-end laboratory workflows spanning multiple instruments and software platforms.
  • Experience building new consulting or Professional Services capabilities within an emerging technology area.
  • Experience developing services that scale beyond traditional time-and-materials consulting through standardization, automation, or reusable intellectual property.
  • Experience working within pharmaceutical, biotechnology, chemicals, or other scientific research and development organizations.

Dotmatics provides a cloud-based R&D software platform for life sciences, chemistry, biology, and materials research, unifying data management, workflow automation, and analytics. Its suite includes GraphPad Prism, SnapGene, and Geneious, plus Luma, a low-code platform for multimodal drug discovery, to capture, analyze, and share experimental data. The platform automates tasks such as instrument data ingestion, electronic lab notebooks, assay analysis, and dashboard reporting, harmonizing data across labs to boost collaboration and speed discovery. In 2025, Dotmatics was acquired by Siemens and integrated into Siemens Digital Industries Software, expanding Siemens' AI-driven product lifecycle capabilities in life sciences.

Company Size

501-1,000

Company Stage

Acquired

Total Funding

$106M

Headquarters

Boston, Massachusetts

Founded

2005

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Simplify Jobs

Simplify's Take

What believers are saying

  • Siemens completed the $5.1 billion acquisition on July 1, 2025, expanding distribution.
  • Databricks integration on May 13, 2026 strengthens Luma's AI-ready science positioning.
  • BioGlyph Luma and FedRAMP authorization broaden revenue into biologics and U.S. federal labs.

What critics are saying

  • Siemens owns Dotmatics now, and portfolio overlap with Teamcenter and Mendix slows product focus.
  • Benchling, Dassault Systèmes, and Databricks compete for the same AI-ready research stack.
  • If Luma Agent underperforms, Siemens can relegate Dotmatics to a niche add-on.

What makes Dotmatics unique

  • Luma Agent launched May 13, 2026, executing scientific workflows end-to-end.
  • Dotmatics pairs GraphPad Prism, SnapGene, and Geneious with unified scientific data.
  • FedRAMP authorization for LabArchives Government opened secure federal research workflows on April 30, 2025.

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Benefits

Remote Work Options

Unlimited Paid Time Off

Flexible Work Hours

401(k) Retirement Plan

401(k) Company Match

Health Insurance

Health Savings Account/Flexible Spending Account

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Sabbatical Leave

Hybrid Work Options

Stock Options

Company Equity

Wellness Program

Mental Health Support

Gym Membership

Phone/Internet Stipend

Home Office Stipend

Conference Attendance Budget

Professional Development Budget

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Parental Leave

Parental Leave

Family Planning Benefits

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-1%
Mining Press Releases
Aug 7th, 2026
Bioinformatics market to reach $43.5 billion by 2030, driven by AI integration and Expanding genomics applications.

Bioinformatics market to reach $43.5 billion by 2030, driven by AI integration and Expanding genomics applications. "According to BCC Research, the global bioinformatics market is projected to grow from $23.5 billion in 2025 to $43.5 billion by 2030, at a CAGR of 13.1%, driven by exponential growth in biological and genomic data, expanding precision medicine and the integration of AI-powered analytics across life sciences research and drug discovery." Boston, Aug. 07, 2026 (GLOBE NEWSWIRE) - The global bioinformatics market is projected to grow from $20.9 billion in 2024 to $43.5 billion by 2030, advancing at a compound annual growth rate (CAGR) of 13.1% during the 2025-2030 forecast period. This analysis is detailed in Bioinformatics: Technologies and Global Markets, a newly published report by BCC Research examining the computational tools, software platforms, and services reshaping biological research and drug development worldwide. Key Findings - Market Scale and Momentum: The bioinformatics market is on track to more than double in value over six years, underpinned by surging demand across genomics, proteomics, and data-intensive biological research disciplines. The convergence of next-generation sequencing (NGS), multi-omics platforms, and AI-driven analytics is accelerating investment in computational biology infrastructure at a pace that outstrips broader life sciences sector growth. - North America Leads Global Adoption: North America commands 47.7% of the global bioinformatics market, reflecting deep institutional investment in genomic research, a mature biopharma ecosystem, and robust venture capital activity in digital biology. The region's dominance is further reinforced by proximity to leading technology vendors and a concentration of top-tier academic research centers. - AI and Cloud Computing Redefine the Toolkit: The integration of artificial intelligence, machine learning, and cloud-based deployment into bioinformatics workflows is fundamentally restructuring the competitive landscape. AI-driven modeling now enables ADMET profile predictions that compress preclinical timelines, while pay-as-you-go cloud services are democratizing access to high-performance computing resources across geographies and institution sizes. - Personalized Medicine and Oncology as Structural Growth Engines: Increasing demand for personalized medicine and targeted cancer therapies is a defining demand-side driver. Growing oncology research funding is accelerating bioinformatics adoption specifically for tumor genomics, biomarker identification, and treatment stratification - areas where computational analysis has moved from supplementary to mission-critical. - Emerging Technologies Expanding the Frontier: Long-read sequencing platforms such as PacBio HiFi, single-cell multiomics, quantitative high-throughput screening combined with machine learning, and national bio data platforms - including South Korea's initiative targeting millions of genomic data cases by 2035 - represent the next wave of bioinformatics capability. Digital twin technology and AI-powered software, as evidenced by Siemens' acquisition of Dotmatics, signal increasing convergence between industrial informatics and life sciences. - Competitive Landscape: Key participants shaping the global bioinformatics market include Illumina Inc., Thermo Fisher Scientific Inc., Agilent Technologies Inc., Dassault Systèmes, Bio-Rad Laboratories Inc., Siemens Healthineers AG, PacBio, Revvity, DNASTAR, Qlucore AB, Molecular Networks GmbH, MacVector Inc., Real Time Genomics, and Excelra. Market Drivers The bioinformatics market is being propelled by the exponential growth of data generated through high-throughput sequencing, imaging, and multi-omics studies, creating urgent demand for scalable storage systems, advanced analytical platforms, and specialized talent. Public funding mechanisms - including France 2030, Horizon Europe, and UKRI programs - are providing critical infrastructure support, while public-private collaborations such as the BD Biosciences and CSIR-IGIB single-cell multiomics Centre of Excellence in India are extending capacity into emerging economies. The uptake of NGS technologies and cloud services in markets such as China further broadens the global addressable opportunity. Cheminformatics is emerging as a particularly dynamic sub-segment, with AI-driven modeling enabling drug discovery teams to predict toxicity profiles and prioritize candidates with greater precision and speed. Open-source tools including RDKit and Bioclipse are simultaneously lowering the barrier to entry for academic and smaller commercial institutions, widening adoption across the research ecosystem. Investment Considerations Investors evaluating bioinformatics exposure should consider that the sector sits at the intersection of two durable megatrends: the digitization of biology and the industrialization of drug discovery. The highest-conviction opportunities lie with platform companies capable of integrating multi-omics data at scale - particularly those embedded in oncology workflows and personalized medicine pipelines where switching costs are high and regulatory tailwinds are favorable. Key risks include the substantial cost of advanced software licensing, a constrained and expensive bioinformatics talent pool - with U.S. and European salaries ranging from $90,000 to over $110,000 annually as of 2026 - and regulatory complexity around genomic data privacy across jurisdictions including China's PIPL, India's DPDP Act, and Japan's APPI. Companies with diversified geographic exposure and cloud-native architectures are best positioned to navigate this fragmented compliance environment. Uneven regional adoption, particularly across Latin America, presents a longer-dated but meaningful expansion opportunity. About the Report Bioinformatics: Technologies and Global Markets provides comprehensive market sizing, segmentation by technology and application, competitive intelligence, and a forecast spanning 2025-2030 across global and regional dimensions. About BCC Research BCC Research provides objective, unbiased measurement and assessment of market opportunities with detailed market research reports. Our experienced industry analysts assess growth trends, identify and evaluate new and changing market opportunities, and provide critical information and innovative decision support tools to help inform the strategic decision-making process. For media inquiries, email [email protected] or visit our media page for access to our market research library. Any data and analysis extracted from this press release must be accompanied by a statement identifying BCC Research LLC as the source and publisher. BCC Research LLC 50 Milk St., Ste. 16, Boston, MA 02109 [email protected] | +1 781-489-7301 www.bccresearch.com Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.

StartupHub AI
Jul 17th, 2026
Dotmatics Luma, Databricks forge AI-Ready Science.

Dotmatics Luma, Databricks forge AI-Ready Science. Dotmatics Luma and Databricks team up to transform siloed scientific data into a unified, AI-ready resource for faster research insights. Visual TL;DR. Siloed Scientific Data causes Lost Data Context. Siloed Scientific Data addressed by Dotmatics Luma. Dotmatics Luma integrates with Unified Scientific Stack. Databricks Platform integrates with Unified Scientific Stack. Unified Scientific Stack enables AI-Ready Science. AI-Ready Science leads to Faster Research Insights. * Siloed Scientific Data: vast amounts of research data trapped in isolated systems, losing context * Lost Data Context: integrity compromised as data moves, leading to untrustworthy AI models * Dotmatics Luma: scientific operating layer capturing and harmonizing instrument outputs in real time * Databricks Platform: enterprise-grade infrastructure for storing, managing, and activating harmonized data at scale * Unified Scientific Stack: merging Luma's data capabilities with Databricks' enterprise infrastructure * AI-Ready Science: transforming fragmented data into a unified, actionable resource for AI applications * Faster Research Insights: accelerating discovery through streamlined workflows and reliable AI models Visual TL;DR Scientific research generates vast amounts of data, often trapped in silos. Databricks and Dotmatics are partnering to bridge the gap between raw experimental output and actionable scientific insight. The core challenge lies in maintaining data context and integrity as it moves across instruments and analyses. When this context is lost, AI models trained on fragmented data yield untrustworthy results.

PR Newswire
May 13th, 2026
Dotmatics launches Luma Agent, an AI co-scientist that executes complex scientific work and configures platforms

Dotmatics has launched Luma Agent, an agentic AI capability embedded in its Luma Scientific Intelligence Platform, valued at $1.45 billion. The AI co-scientist plans and executes complex scientific tasks using natural language, including analysing data, generating reports and configuring the platform itself. Built on structured, ontology-backed scientific data, Luma Agent enables scientists to complete work in minutes that previously took days. Every action is logged with full audit trails and requires human approval before data changes, addressing governance requirements that Gartner predicts will halt 80% of agentic AI initiatives in healthcare and life sciences in 2026. The system allows scientists and administrators to configure data models and workflows through conversation, eliminating the need for specialist service engagements. Luma Agent integrates with external AI tools via Model Context Protocol.

Siemens
Sep 17th, 2025
Siemens completes acquisition of Dotmatics

Siemens AG announced today that it has completed the acquisition of Dotmatics, a leading provider of Life Sciences R&D software headquartered in Boston and port

U.S. Securities and Exchange Commission
Jul 16th, 2025
SEC FORM D

The Securities and Exchange Commission has not necessarily reviewed the information in this filing and has not determined if it is accurate and complete.The reader should not assume that the information is accurate and complete.