Ice Cream Head of HR

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ABOUT ICE CREAM

We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As ice cream makers, we are serious about happiness. With warm hearts, we create the coolest products. We are the proof that an unbroken chain of happier people works – for a happy planet and winning smiles. As the largest ice cream company in the world, we have over 100 years of experience in delivering smiles, and we plan to continue this for many more years to come, with our people and planet first.

We have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), in over 60 countries. All driven to spread happiness through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

With 36 Ice Cream factories across the globe, we produce 3.5 million litons of ice cream each year and employ more than 8,200 employees worldwide.

JOB PURPOSE:

The Head of HR for Supply Chain and ER/IR in North America will play a pivotal role in shaping and implementing the employee and industrial relations strategy for our Ice Cream Supply Chain organization throughout North America. This role will ensure compliance with labour laws, foster a positive work environment, and drive people development initiatives across the Supply Chain in the business unit geographies. This role will also lead the Supply Chain network in the business units and act as representative of the BU in the global HR for SC network.

This role will work closely with the Ice Cream Global HR Lead for Supply Chain and SCLT leaders to ensure that HR strategies in our factories support overall business goals.

KEY RESPONSIBILITIES:

ER/IR Lead for Business Unit:

1. Employee Relations:

• Implement Employee Relations/Industrial Relations[ER/IR] strategies & plans that foster a proactive and positive work environment within the BU, adapting global framework to local needs to comply with local labour laws.
• Ensure workplace policies are applied fairly and consistently, aligning with global organizational goals.

Industrial Relations:

• Define the approach and framework for collective relationships across the BU.
• Maintain healthy workplace dynamics through various mechanisms.

3.  Adherence to Labor Laws:

• Ensure compliance with local and national labor laws, including working hours and safety regulations.
• Prepare the organization to operate independently.

4.  Ethical Standards:

• Co-create and align ethical standards with the overall ER/IR strategy.
• Ensure ethical practices across BU operations.

Competitiveness Terms and Conditions:

• Review and develop plans to manage inflation and keep factories / distribution centers competitive.
• Manage the IR/ER landscape in alignment with technological advancements and market shifts.

6.  Unions and Work Council Relationships:

• Support factories in creating and reinforcing local policies.
• Foster a proactive and positive work environment.

HRBP for Supply Chain in the Business Unit:

7. People Development Agenda:

• Act as main partner for the SC Head of the BU, overseeing and aligning people and development programs across all sourcing units and supply chain teams within the geography.

• Identify Capability needs & Implement training & capability development programs and practices tailored to the Supply Chain team's needs.
• Scale up global initiatives like ‘School of Cool’ to build a pipeline of future talent.
• Act as the point of contact for the BU in the global SC network and represent BU’s needs to influence the global agenda.

8. Streamline Factory Organization:

• Align and implement the factory organization blueprint for all Business Unit factories.

• Consider future work trends and operational needs in the new Supply Chain setup and collaborate with Global HR Lead to scale initiatives.
• Pioneer/test new organizational models along with new sources of labour to consistently meet production demand

9.Safety and Wellbeing Integration:

• Integrate safety and wellbeing agendas for all sourcing units.

Talent Management and Development:

• Drive the talent management agenda in Supply Chain for the Business Unit.
• Drive the full-year agenda for UniVoice/'Employee Listening', ensuring clear follow-up on actionable areas and effective communication.
• Implement the ED&I strategy & programming within supply chain to ensure a diverse and inclusive environment that reflects our communities, partners, customers & consumers

Experiences & Qualifications

• Bachelor’s degree in Human Resources or similar
• +15 years of Human Resources experience; 7+ years leading teams effectively
• Proven experience working with Supply Chain, leading HR for factories for 5 years minimum
• Experience delivering and developing key ER/IR strategies, plans with demonstrable, positive work environment outcomes
• Proven track record of analytical thinking and project management.
• Manufacturing site leadership experience.
• Working experience with HR processes to best integrate all SC standards and tools.
• Proven track record of managing transformational change in markets / factories or both
• Strong working knowledge of US & Canada labor laws, their differences & similarities and ethical standards.
• Experience in systemic people development and organizational design.
• Excellent written and verbal communication and interpersonal skills.
• Ability to work proactively & effectively with unions and work councils.
• Strategic thinking and problem-solving abilities.
• Experience within the Ice Cream business is preferred

Skills

• A great strategic thinker – able to connect the dots on all things SHE and its impact on the wider business.
• A proficient planner adept at executional excellence
• Ability to influence stratetgic deliverables in a widely matrixed organisation. International business/cultural sensitivity.
• Ability to manage multiple requests and priorities simultaneously.
• Good observation and auditing skills.

Leadership

• You are already a Leader of Change. People look to you to provide safety in a storm, and you also appropriately challenge to get even better results. You role model resilience and care. You navigate these uncertain times by flexing plans and your leadership style, always with authenticity.
• You are responsible for delivering to the highest standards. You must be resilient so you can lead others to deliver with passion through uncertainty and create opportunities through the core and beyond. You must be able to flex your style and your plans to guide others through difficult times.

​Critical Leadership Behaviors

• Takes personal responsibility and accountability for execution and results. Generates intensity and focus to motivate people to deliver results at speed.
• Sets high standards for themselves. Actively builds own wellbeing and resilience.
• Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best. Inspires powerful teamwork and collaboration, connecting people for better results.
• Brings the voice of the consumer into everything we do, always.
• Creates opportunities for profitable growth through the core and beyond.

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?

What We Can Offer You

Meet the Women of Customer Development | Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Life at Unilever | Careers with Purpose | World Class Career Development Programs | Check Out Our Space | Focus On Sustainability

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Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability. 

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [email protected]. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.