Full-Time
Continuous Improvement Manager
Posted on 5/9/2026
The Boyd Group
201-500 employees
Collision repair and auto glass network
Compensation Overview
$110k - $150k/yr
Washington, USA
In Person
Requires frequent travel to markets; base in WA, CO, UT, or OR.
 Operations & Logistics (1) |
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- Bachelor's degree required in Engineering, Business, Supply Chain or related field. MBA preferred
- Preferred 8+ years of applying Lean Six Sigma techniques, preferably within the automotive or manufacturing industries
- Lean Six Sigma Certification preferred
- Project management experience
- Interpersonal skills necessary to interact effectively with a variety of individuals, including internal and external customers.
- Experience influencing others, including senior leaders.
- Skilled at developing and delivering training content and leading large workshops.
- Excellent verbal and written communication.
- Excellent organizational skills and ability to multi-task and shift priorities.
- Ability to interpret and analyze data and make recommendations based on findings.
- Detail oriented with strong technical, analytical and problem-solving skills.
- Ability to travel significantly, in the market multiple days per week.
- Address identified operational issues at action plan or non-performing stores
- Conduct training, consulting and coaching
- Work with market manager and general manager
- Rollout new strategic initiatives as directed by DDO
- Conduct WOW Ready Assessments during shop visits
- Provide project consulting and coaching, utilizing continuous improvement tools to ensure project success in partnership with Director, Continuous Improvement, Market and Store leadership.
- Leveraging lean-thinking and continuous improvement tools to achieve process improvements, cost savings, and productivity goals
- Develop and provide CI training to help build team capability while ensuring consistency in training content and approach across the enterprise.
- Provide ad-hoc subject matter expertise to help drive process improvement, support problem solving, innovation, etc.
- Partner with functional leaders to identify their CI goals by evaluating existing functional objectives and long-range plans, processes and outputs, and team project portfolios. This includes partnering with functional and team leadership to identify KPIs to track, measure, and improve team performance.
- Support project prioritization and team capacity planning in partnership with functional leadership
- Help analyze cost savings opportunities and work with finance and business partners to quantify outcomes.
- Conduct accurate, objective and consistent shop audits on the Boyd/Gerber Operating Model in terms of both process and metrics
- Follow-up to ensure that barriers are thoroughly and consistently being identified, addressed, and actions plans are created through performance reports and meetings
- Prioritize areas of focus in order to ensure that areas of highest needs are addressed in a timely manner without neglecting overall focus through effective scheduling of audits, visits, and reviews.
- In addition to the standardized key meetings, communicate any additional findings/concerns with Division Leadership
- Continue to drive and reinvigorate the WOW Operating way
- Travel to markets on a frequent basis to identify continuous improvement opportunities.
The Boyd Group is a North American collision repair and auto glass company. It runs a network of repair shops that fix damaged vehicles and replace or repair windshields and glass. Each shop provides on-site assessments, repairs, refinishing, and customer service to return vehicles to pre-accident condition. The business model centers on owning and consolidating a large number of collision repair centers to leverage scale, standardized processes, and a consistent customer experience. Unlike many competitors, Boyd grew aggressively through acquisitions, building a nationwide presence in both Canada and the United States and becoming the largest collision repair operator in Canada before expanding south of the border. The company aims to be the leading auto collision and glass repair platform in North America by delivering reliable repairs, transparent service, and a broad network that makes it easy for customers to access its shops.
Company Size
201-500
Company Stage
IPO
Headquarters
Winnipeg, Canada
Founded
1990
Simplify's Take
What believers are saying
- Joe Hudson’s $1.3B acquisition adds 258 Southeast locations, $35-45M synergies.
- Pro forma 2025 sales hit $3.89B, up from $3.1B, via 119 new sites.
- Targets $5B revenue, $700M EBITDA by 2029 through market share gains.
What critics are saying
- Joe Hudson’s integration fails, eroding synergies via customer loss in 6-12 months.
- Caliber Collision’s $1.6B Crash Champions deal captures 15% more Southeast share.
- Insurers cut reimbursement rates 5-10% post-consolidation across 1,301 locations.
What makes The Boyd Group unique
- Pioneered clean, professional collision shops since 1990, unlike typical shops.
- First North American publicly traded collision repair firm in 1998.
- Consolidates fragmented market with 1,301 locations post-Joe Hudson’s acquisition.
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Benefits
Annual Paid Time Off
Paid Parental Leave
Paid Holidays
Medical, Prescription Drug, Dental & Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Employer Paid Short-Term Disability
Employer Paid Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses
Annual Voluntary Uniform Stipend
Company News
Boyd Group Services, which operates collision repair and auto glass centres across North America, received a $9.26 million investment from AYAL Capital Advisors in the fourth quarter of 2025. The fund acquired 58,098 shares, representing 3.23% of its assets under management. Founded in November 2025 through an initial public offering priced at $141, Boyd's shares have risen approximately 20% to $168.71. The company operates non-franchised service centres serving insurance companies and retail customers. Boyd generates revenue primarily through vehicle repair and glass replacement services, focusing on direct relationships with insurers. The company has demonstrated steady same-store sales growth and continues expanding through acquisitions, reinforcing its roll-up strategy across the North American collision repair market.
The boyd Group receives regulatory approval for acquisition of Joe Hudson's Collision Center. The company intends to close the deal on January 9, which will add 258 collision repair locations across the U.S. to its network. Boyd Group Services Inc. intends to close the acquisition of Joe Hudson's Collision Center for $1.3 billion on January 9. The definitive agreement was previously announced on October 29, and regulatory requirements have been satisfied. The acquisition will expand the Company's footprint by 258 collision locations across the U.S. Southeast and bring its total locations to 1,273. JHCC was founded in 1989 and has executed a successful long-term growth strategy of new location and same-store sales growth. Since its founding, JHCC has successfully grown its footprint to 258 collision locations across 18 U.S. states through a combination of new development and acquisitions. In addition to its strong top-line growth, JHCC's focus on densifying within the U.S. Southeast, as well as executing solid operational performance, has enabled it to establish a track record of strong profitability.
Boyd Group Services Inc. is acquiring Joe Hudson's Collision Center (JHCC) for $1.3 billion, expanding Boyd's presence in the U.S. Southeast with 258 new locations. The acquisition is expected to generate $35-$45 million in annual synergies and be accretive to Boyd's Adjusted EBITDA margin and net earnings per share. Boyd's preliminary Q3 2025 results show sales of $787-$792 million, a 5% increase year-over-year, and a 21-23% rise in Adjusted EBITDA. The acquisition is set to close in Q4 2025.
Boyd Group Services Inc. announces pricing of C$275 million senior unsecured note offering and amendment and extension of existing revolving credit facilities
Boyd Group Services Inc. has appointed Brian Kaner to take over leadership of the auto repair company with nearly 1,000 collision and glass shops across Canada and the United States, effective next spring.