Full-Time
NISSC 3 Systems Support Specialist 2
AMERICAN SYSTEMS
1,001-5,000 employees
IT and engineering services for government
Compensation Overview
$82.1k - $137k/yr
No H1B Sponsorship
Colorado, USA
In Person
US Top Secret Clearance Required
 Customer Experience & Support |
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 IT & Security |
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- Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field, OR Equivalent DoD/Military training in systems administration, network operations, or a related technical discipline.
- 4–6 years of relevant experience in systems or network administration, systems support, or similar technical roles in secure, missioncritical (DoD or similar) environments.
- Expertise in system administration and troubleshooting to support multiple mission systems.
- Strong skills in preventive and corrective maintenance to ensure system availability and operational readiness.
- Experience providing responsive user support and training.
- Proficiency in managing process documentation, operational logs, and incident/deficiency reports.
- Experience supporting incident response, backup/restore, and documentation activities in accordance with established procedures.
- Ability to support performance optimization efforts and oversee compliance with procedural and documentation standards.
- Minimum: Active TS/SCI clearance required to start.
- Provide onsite and oncall system administration and operational support for multiple mission systems at Cheyenne Mountain.
- Troubleshoot and resolve hardware, software, network, and system performance issues affecting mission operations.
- Conduct preventive and corrective maintenance, including applying patches, updates, configuration changes, and performance tuning.
- Provide user support and training for system access, basic operations, and issue resolution.
- Collect, maintain, and update operational logs, incident and deficiency reports, and checklists in accordance with program and security standards.
- Perform incident response, including initial triage, escalation, coordination with highertier support, and closure documentation.
- Execute backup and restore operations to ensure data integrity, availability, and continuity of operations.
- Support system administration and basic database support tasks as needed to maintain operational environments.
- Oversee procedural compliance and ensure all records, logs, and reports meet required operational, security, and audit standards.
- Act as a technical resource for performance optimization, data integrity, role continuity, and support to management status reporting.
- Holds a DoD 8140 qualifying certification; one or more of the following (or equivalent) is required/preferred: Cloud+ – GSEC – Security+ – SSCP
AMERICAN SYSTEMS delivers information technology and engineering services to U.S. government clients as an employee-owned government contractor. It focuses on IT and enterprise services, software development, and systems engineering, with offerings such as legacy systems migration, mobile app development, and user experience design. The company operates primarily for federal agencies, including the Intelligence Community, by winning government contracts to support national security initiatives and mission-critical programs. Its employee-owned structure aligns workforce interests with company success, differentiating it from typical contractor firms by giving employees a stake in outcomes and accountability in delivering technical and engineering solutions to national security and IT needs.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Chantilly, Virginia
Founded
1975
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Simplify's Take
What believers are saying
- CMMC compliance improves win rates on DoD CUI-heavy contracts.
- Epsilon integration adds 400 employees and broader managed IT capabilities.
- Cross-domain leadership spans submarine systems, cyber, software, and analytics.
What critics are saying
- Federal contract concentration exposes revenue to recompetes and protests.
- ConnectGPT increases prompt-injection and sensitive-data leakage risk.
- Post-acquisition integration failures can disrupt delivery and damage security credibility.
What makes AMERICAN SYSTEMS unique
- Employee-owned ESOP aligns workforce incentives with mission execution.
- Perfect 110/110 CMMC Level 2 certification strengthens federal trust.
- ConnectGPT brings governed generative AI into daily enterprise use.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Vacation
Paid Sick Leave
401(k) Retirement Plan
Professional Development Budget
Tuition Reimbursement
Company News
CHANTILLY, Va., Sept. 08, 2025 (GLOBE NEWSWIRE) -- AMERICAN SYSTEMS, a leading provider of mission essential and information engineering services to federal customers, today announced the acquisition of Epsilon, Inc. (Epsilon), a managed IT and cybersecurity leader headquartered in Weaverville, NC. The acquisition will result in more than 400 new employees joining AMERICAN SYSTEMS, further increasing the company’s scale and capabilities.This transaction marks the largest acquisition in AMERICAN SYSTEMS’ 50-year history. The addition of Epsilon’s multi-tenant service delivery model, its broad geographical footprint, and its federal and commercial market expertise brings significant new capabilities and economies of scale to AMERICAN SYSTEMS. This expanded capability enables AMERICAN SYSTEMS to even better address the rapidly evolving needs of existing and new customers across sectors as the company partners with them to accelerate mission outcomes and increase efficiency."Acquisitions are an important element of our growth strategy, and we work hard to ensure that we select companies that are a good fit for us, both strategically and culturally,” said John Steckel, AMERICAN SYSTEMS’ President and CEO
He succeeds Brian Neely, who retired after two decades as American Systems' CIO.
AMERICAN SYSTEMS has promoted Srinivas Rautwar to chief information officer, effective Aug. 25.
The certification strengthens AMERICAN SYSTEMS' ability to safeguard Controlled Unclassified Information and mitigate the risk of cyberattacks and data breaches.