Manufacturing Technical Sales Specialist – Portage, Michigan
DISHER is currently partnering an innovative hydraulic system manufacturer in their search for an Technical Sales Specialist to join their dynamic team. Technical Sales Specialists work closely with key customers to deliver solutions that optimize customer systems and performance. Throughout these projects, you will collaborate internally, offer outstanding customer support externally, and bring a strong technical background to aid in the selection, understanding, and implementation of products and systems.
What it’s like to work here:
This company designs, develops, and manufactures custom electro-hydraulic products and solutions for customers worldwide in a variety of industries. Their mission is to provide a long-term, stable, growth-oriented career for each of their employees by supplying products and services that continuously exceed customer expectations.
What you’ll get to do:
- Provide Exemplary Customer Service and Communication
- Work closely with customers through the project lifecycle to execute requests, respond to questions, and build collaboration across internal and external teams.
- Act as the “Voice of the Customer” to ensure customer expectations are understood and exceeded. Understand customer timelines, design goals, and key deliverables throughout a project.
- Accountable for building strong relationships within customer organizations and leveraging these relationships to grow business, explore new opportunities, and foster business growth.
- Travel domestically and internationally to meet with existing and potential customers to provide exemplary support.
- Responsible for conducting customer training to bolster understanding of products and capabilities.
- Travel to trade shows and professionally represent the company while gaining insight into market trends and competitor developments.
What will make you successful:
- Experience in an engineering or manufacturing environment
- Experience in business development, account management, or sales
- Ability to understand and communicate technical concepts to both engineers and customers
- Experience negotiating commercial issues such as pricing, terms, specifications, and customer contracts
- Experience creating technical documentation, such as application notes, user guides, and troubleshooting guides, to assist customers in understanding and using products effectively.