Full-Time

Supervisor

Insurance Compliance

Posted on 10/25/2024

HUB

HUB

5,001-10,000 employees

Data & Analytics
Consulting
Consumer Software

Junior, Mid

Mississauga, ON, Canada

Hybrid work from home opportunity with in-office presence required.

Category
Risk & Compliance
Legal & Compliance
Required Skills
Data Analysis
PowerPoint/Keynote/Slides
Requirements
  • 3-5 years in the financial services industry
  • 2 years in a regulatory compliance role strongly preferred
  • Excellent working knowledge of Microsoft Office applications (Excel, Outlook, Word, and PowerPoint)
  • Strong analytical and organizational skills with attention to detail
  • Exceptional communication abilities (Both Written and Oral)
  • Proficient in project management
  • Strong commitment to maintaining confidentiality
  • College diploma or equivalent preferred
  • Experienced with life insurance sales and administration in an Insurer or MGA environment.
  • Experience with WealthServ or other industry back-office systems is an asset
  • Bilingual in French and English is an asset
Responsibilities
  • Provide leadership of the Market Conduct and Advisor Compliance team and its policies and procedures.
  • Ensure contracted advisors are aware of their legal and regulatory requirements through participation in educational programs, compliance questionnaires, and testing.
  • Enhance the competencies and adoption of compliance requirements in the mind-set of contracted advisors.
  • Identify training needs and resources through evaluation of existing compliance tools.
  • Translate requirements into learning materials through the design and delivery of exceptional training videos, tools and guidance that will help groom the successful HUB advisor.
  • Supervision of advisor suitability and monitoring requirements for MGA contracted advisors.
  • Assist with the analysis of data and documentation pertaining to the suitability and oversight of Advisors under contract with the MGA.
  • Documentation and analysis pertaining to broker monitoring processes and sales trending for insurance and investment activities.
  • Prepare reports of observations along with recommendations and escalate any actions required based on facts gathered from Insurance Councils, Insurers or other information obtained by HUB pertaining to continued suitability.
  • Participate in HUB advisor and Agency audits to ensure compliance with industry responsibilities and appropriate record keeping in client files.
  • Provide support to Advisors and assist with remediation as needed.
  • Manage complaints in accordance with the company complaint policy and procedures.
  • Liaise with complainants in a sensitive and constructive manner to minimize further issues.
  • Present a summary of complaints received and resolution steps to manager and, where necessary, E&O and legal.
  • Engage with Insurer and internal colleagues to gather information required to fully investigate and facilitate resolution of the matters involved.
  • Manage and track privacy incidents and assist with analysis and resolution in accordance with company privacy program.
  • Supervision and management of the advisors requiring MGA supervision and oversight.
  • Assist in the compliance guidance and training for HUB Financial contracted advisors.
  • Participate in projects pertaining to risk management and compliance programs as required.

Company Stage

Debt Financing

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

1998

Simplify Jobs

Simplify's Take

What believers are saying

  • Embedded insurance solutions create new partnership opportunities with financial institutions.
  • Digital transformation drives growth and efficiency in Hub's operations.
  • Data analytics and AI improve underwriting and claims processing efficiency.

What critics are saying

  • Rapid acquisitions may lead to integration challenges and cultural clashes.
  • Rising premiums may push affluent clients to alternative insurance solutions.
  • Increased competition could lead to market saturation and reduced profitability.

What makes HUB unique

  • Hub's acquisition strategy strengthens its market position in diverse regions.
  • VIU by HUB enhances digital insurance offerings for financial institutions.
  • Hub's focus on personalized insurance products meets evolving customer needs.

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