Salesforce Product Owner

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

At eBay, you'll join a passionate community committed to fostering a bold and versatile work environment. As part of the eBay HIVE CRM team, you'll play a crucial role in a growing organization that supports our global seller teams. We are passionate about creating innovative solutions that automate processes and enhance operational efficiency. Our team collaborates closely with business lines worldwide to understand customer challenges and business priorities, building scalable solutions that deliver maximum value to both the business and our customers.

We are seeking an experienced Salesforce Product Owner with a strong product management approach. This role is ideal for someone who is not only passionate about delivering Salesforce solutions but also excels in crafting a product vision and strategy. You should have a keen interest in generating innovative product ideas and the ability to bring structure and simplicity to complex problems. As a Product Owner, you will drive development and build consensus throughout the entire product lifecycle, aligning product vision with business strategy.

What you will accomplish:

• Develop and communicate a compelling product vision and strategy, aligning it with business goals and user needs.

• Create and maintain a dynamic product roadmap, ensuring alignment with the CRM team and business partners.

• Lead the creation of user stories and process maps to support the design and development of Salesforce solutions.

• Work closely with developers and QA teams to build, test, and verify solutions that meet business requirements.

• Facilitate key meetings with partners, including requirement sessions, system demos, and user acceptance testing.

• Partner with the SCRUM Master and Business Analysts in prioritization meetings.

• Identify and handle risks and issues, advancing to senior partners as necessary.

• Provide ongoing production support, analyzing and resolving system issues in collaboration with the technical team.

• Document use cases, business/system/functional requirements, and ensure comprehensive product documentation.

What you will bring:

• 3+ years of experience as a technical product manager, with a consistent track record in large-scale enterprises, ideally within eCommerce or marketplace environments.

• Bachelor's Degree or equivalent experience in Business Administration, Computer Science, or an equivalent.

• Strong expertise in analytics, applying data insights to inform product decisions and solve business challenges.

• Ability to influence and align peers, cross-functional teams, and leadership around critical initiatives.

• Validated experience working in Agile/Scrum methodologies and cross-functional teams across multiple locations and time zones.

• Experience with eCommerce platforms or big tech companies

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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