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Security Analyst, Customer Trust (East)
Posted on 5/26/2022
Experience Level
Desired Skills
  • 4+ years experience in customer facing technical roles engaging customers on various topics such as security, regulatory requirements, and risk management
  • You have experience supporting a sales function in technology
  • Comfortable communicating complex technical topics in verbal and written form to a wide audience
  • 3+ years experience working with security concepts and technology, including encryption, networking, databases, telephony, email, LDAP, middleware, and applications ideally in a cloud environment, cloud and or API knowledge
  • 3+ years working with common security frameworks and regulatory requirements (e.g., FISC, CCPA, GDPR, PCI, SOC, ISO/IEC 2700X, COBIT, etc.)
  • The estimated pay range for this role, based in Colorado, is $82,080.00- $112,860.00
  • Non-Sales: Additionally, this role is eligible to participate in Twilio's equity plan
  • Cultivate relationships with internal stakeholders to gather current and accurate security information
  • Develop and maintain education internal and external security enablement content (whitepapers, presentations, training, website content, etc.)
  • Create and maintain documentation and databases for security knowledge sharing
  • Develop ideas to improve processes and procedures to benefit the team and organization
  • Mentor and learn from fellow team members
  • Develop an understanding of legal language
  • Coordinate externally requested Twilio Security audits with internal stakeholders
Desired Qualifications
  • Knowledgeable of security or compliance audits and/or assessments
  • Experience reviewing and redlining contracts and legal documents
  • You have or would be willing to obtain certification(s) such as: Security+, CISA, GSEC, CCSP, CCSK, PMP, CRISC, CFCP, or similar
  • Experience with developing technical standards, and operational guidelines

5,001-10,000 employees

Customer engagement platform & developer of communications APIs
Company Overview
Twilio's mission is to fuel the future of communications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry to reinvent how companies engage with their customers.
  • Vacation: Twilio offers generous annual time off in all countries for you to enjoy.
  • Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.
  • Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.
  • Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.
  • Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.
  • Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.
Company Core Values
  • Build a more‑connected world
  • Be great, do good, scale fast
  • The work of our lives