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Learning Administration Manager
USA, Future Opportunities
Confirmed live in the last 24 hours
Remote in USA
Experience Level
  • Minimum 2 years' experience in a supporting and/or administering the Brightspace Learning Environment
  • Full understanding and knowledge of the specific tasks that are required in administration of a Learning Management System (LMS) including, but not limited to the following:
  • Management of users and groups including learners, instructors, ASCs, etc
  • Enrolment of users into appropriate courses
  • Configuration of permissions and settings
  • Bulk course copying and editing
  • Product Consultation
  • Provide client with feedback on effective practices for implementation of tools
  • Document and report all changes for auditing
  • Maintain and expand working knowledge of all D2L Solutions
  • Demonstrated ability to complete multiple tasks concurrently and deliver results under pressure
  • Strong project organizational and time management skills
  • Strong relationship building skills and conflict negotiation skills
  • Strong written and verbal communication skills; including the ability to present technical issues to a non-technical audience
  • Strong ability to document all tasks that would be required for auditing purposes
  • Self-starter, capable working independently and remotely when needed
  • Ability to think critically; to identify problems and to generate, evaluate and implement solutions in real-time
  • Work as a Named Resource for a group of Strategic D2L customers in administering their Brightspace Learning Environment
  • Complete D2L training to become fully Brightspace Certified
  • Maintain, expand and research knowledge of the Brightspace Learning Environment, as well as other products offered by D2L
  • Leverage customer relationships to create and enhance internal processes which encourage better knowledge of and attention to customer needs
  • Own outcomes vs tasks
  • Focus relentlessly on exceptional stakeholders' experience
  • Make clear decisions in a timely manner
  • Challenge the status quo - make enhancement/improvements suggestions
  • Identify conflicting priorities and take ownership for resolving them
  • Treat people with respect and courtesy
  • Invest time and resources to grow and develop

1,001-5,000 employees

Integrated learning platform