Job Description

You will join the Compliance team and manage the outsourcing management programme, and ensure alignment with FCA & EBA guidelines. You will partner with Compliance team members, business teams and other partners to develop and embed the outsourcing management framework. You will be based in the London office but will have the option to work remotely (from anywhere in the UK), and report to the CCO, Europe.

You Will:

• Be responsible for outsourced service provider ("OSPs") and vendor relationship queries, and escalate concerns as needed in accordance with company policy
• Establish excellent working relationships with OSPs and vendors to promote effective oversight and monitoring
• Review, analyse and evaluate monthly management information received from OSPs and vendors, and provide updates to all necessary partners
• Have ownership over the OSP incident and breach processes while observing regulatory requirements and due diligence
• Manage outsourcing risks, and contribute to risk reporting and the development of controls to ensure appropriate information is presented to key partners, including relevant outsourcing committee(s) and board(s)
• Support the development and rollout of continuous improvement and regulatory change projects
• Ensure company outsourcing policies and procedures are implemented and updated as needed

Qualifications

• 4+ years’ experience within payments/e-money or other regulated financial services firm
• Experience working in outsourced service providers and vendor relationship management
• Relevant experience and in-depth knowledge of outsourcing regulations, especially EBA and Financial Conduct Authority outsourcing guidelines
• Excellent communication and organisational skills
• Self-starter with ability to work in a fast-paced environment